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    • He is still trading.   I won't get anything out of it, no.  But is that the point?  Not charging it means the Govt misses out on important revenue 
    • for whatever reason, if you did not get the original PCN on the car/by hand nor in the post before things escalated you need to appeal using the correct forms, not a soft appeal to the issuing council Which forms to use for which offence pe2/3 & te7/9 - Local Authority Parking and Traffic Offences - Consumer Action Group  
    • as this situation has now come up again for you, how confident are you that if you get on the straight and narrow with having a respite of 60days (Options for dealing with your debts: Breathing Space (Debt Respite Scheme) - GOV.UK (www.gov.uk)... would you then be able to resume ok? if not quite honestly, the very best thing you can do is to get ALL your debts defaulted by the issuance of and the registering of a Default Notice from each creditor. this is done by stopping ALL PAYMENTS, it wont hurt you short term, esp as all the debts are still with the Original Creditors. this of course will kill credit for 6yrs, but, will cause the debts to vanish from your file (paid or not, paying or not) on the DN's 6th B'day, but of course that wont mean the debts are not still owed, legally, just your file will be clear of them all. if you read a good 10-20 of the stories in this very same forum you found to start yours, you'll soon get the idea behind the advice given. as for things like IVA/BK etc NEVER EVER do those, that secures unsecured debt. just contact one of the free DMP providers and get breathing space implemented, that gives you a 60 day buffer to firm up your future actions. but DO NOT enter into a DMP, do one yourself. they can be a bit pushy, but simply insist you just want breathing space invoked, i would only be giving them enough info to achieve BS too, don't give them anything you don't need too, they are funded by the banks and debt collectors and can sometimes be over intrusive and nosy wanting info that is better not revealed. dx    
    • “Not realising it was a no parking zone” doesn’t help you if the timing is correct, as (at least, on Google Maps / View) there is clear signage ('7am to midnight', parked at 15:22) What might be worth pursuing is the "ticket handed to driver" aspect : do you have any view on why they would be  stating that?
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sorting it out....my credit file


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Hi All

 

I have a long way to go but am starting on the road to sorting out my credit file. I hope to have a 'good' credit rating by the end of the year

 

Things to remove include:

2 default markers (vodafone and HFC bank, both old accounts no longer active)

Late payment history (Orange - 2 accounts no longer active)

CCJ (student loan only one year left but gunna have a pop at geting it removed anyway)

Several Credit Cards - adverse payment history.

 

For the defaults I shall be sending off Surly bonds letters re DPA. Am also going to use them to remove adverse payment history from Orange, and, once i've paid them off, all my credit cards.

 

skb

Victory over Lloyds £890

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Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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  • 5 weeks later...

Update: After a lazy couple of weeks have sent statutory notice and covering letter to vodafone on 5th April, I eagerly await their response

 

skb

Victory over Lloyds £890

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Victory over Vodafone: default removal

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Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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Lets hope you get some results. Have had one default removed from cap one, now just one to go with Next Directory.

 

Congratulations. I have my fingers crossed but am under no illusions that this is gunna be easy

 

skb

Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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  • 3 weeks later...
Update: After a lazy couple of weeks have sent statutory notice and covering letter to vodafone on 5th April, I eagerly await their response

 

skb

 

I am still eagerly awaiting. They are a bit late methinks. The time has been well spent reading Dayglos account of Vodafone and getting somewhat concerned. Whole thing is very annoying as was only a couple of months late with a final settlement bill of £16, which was in dispute for half of that time.

After a week of gorgeous weather, I in all my infinite wisdom have booked next week off work to sit in the rain and collect together all my VF correspondance and have a good long read of the Data Protection Act

 

skb

Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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  • 2 weeks later...

Well Vodafones eagerly awaited response has arrived. The gist of it is as follows:

 

As you will be aware, section 10 of the DPA only requires data controllers to comply with requests to cease processing personal data where the data subject can prove that:

 

1) The processing is causing or likely to cause substantial damage or distress to the data subject AND

2) That the damage or distress would be unwarranted.

 

Vodafone does not intend to comply with your notice to cease all processing. You have provided no evidence of having suffered substantial damage or distress AND that the damage or distress is unwarranted.

 

They have also kindly enclosed the ICO's missive from Nov 2006 on credit agreements and data processing.

 

 

The crunch of the matter appears to be demonstrating that the processing is unwarranted which is what I intend to do (amongst other things). More details to follow

 

skb

Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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Time line:

 

30th June 2006 – Obtained a PAC number in order to transfer my phone number over to T-Mobile (they were offering a much better deal with the phone I wanted – Flex 35 with a Sony Ericsson W810i and a free PSP).

11th July – Cancelled contract as moved to T-Mobile.

Bill date – 12th July. For Calls upto 30th June and line rental from 1st July to 31st July. Total amount £44.10. I didn’t pay this as it would result in Voda owing me money for the period 12th July to 31st July

Bill date – 11th August. Final Bill. Usage upto 12th July £0.00. Line rental refund 12th July to 31st July £27.26. Total now outstanding £16.84. The important point here is that I NEVER received this bill. Payment to be received by 25th August

24th August – Letter from Vodafone asking for payment of final balance of £16.84. It was at this point that I rang Voda asking them to send me out a copy of the bill as I had not received one (didn’t show up until end of sept).

26th ish August – Called Voda requesting the final statement and told them I wouldn’t pay until I had received them and could check the amount owed.

7th September – Notice of default.

Further to previous correspondence your account has been cancelled and the above balance remains unpaid. Unless we receive payment within the next 7 days we may:

Register your account as a bad debt with a CRA. This will be a matter of public record and a point of reference for future companies providing credit and may therefore affect your ability to obtain credit in future

Refer your account to a collection agency who may take legal proceedings to recover the outstanding debt including interest and legal costs.

We would like to avoid such action and would encourage you to contact us immediately on xxxx to discuss the payment options available to you.

20th September – Notice of debt collection from Wescot Credit Services.

30th September – FINALLY receive copies of my statements. Letter dated 26th Sept which is AFTER they transferred the debt to DCA.

6th October – Final notice from DCA prior to court action. I then paid up.

 

My next step is to submit a SAR and make sure all my facts are correct and also obtain any other info they might have i.e. transcripts of phone conversations etc.

 

My main argument is going to be that the amount owed was in dispute as such I would pay until this had been verified by my examination of the final bill. I then paid up within 2 weeks of obtaining this final bill. It follows that any default is therefore unwarranted as they defaulted BEFORE I had received the bill.

 

skb

Victory over Lloyds £890

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Victory over Vodafone: default removal

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Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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  • 2 weeks later...

:oVICTORY IS MINE.............kind of:o

 

Finally being skint all the time has had its payback. Had delayed sending off my SAR until pay day (friday) when today I received a letter from Vodafone saying they have removed the default but left late payment marker of 3 indicating final payment 3 months late.

 

Received this letter through the post from them today:

 

Complaint about default.

I write further to my letter of 3rm May 2007. You will recall that in that letter I advised that Vodafone Ltd would not cease processing information about your account and passing that information to the CRA’s. I would advise that on that date, I asked our Quality Assurance Team, who look after our relationship with the CRA’s, to review your account. They have now advised as follows:

This customer requested to port his mobile number on 29th June 2006 and the account was cancelled and the number ported out on the 11th July 2006. His July 7th invoice was for £44.10 billing for line rental from 1st July to 31st July and call charges for June, due for payment by DD on 26th July. The bank informed us on 26th July that the customer had cancelled the DD. Customer was then sent his final invoice dated 9th August crediting him for overcharging line rental from 11th July to 31st July, leaving a remaining balance of £16.84 and the invoice also reminded him that he had not paid the July bill.

We sent a Default notice to the account address on 7th Sept advising that if no contact or payment made within 7 days this account would be transferred to a DCA for non-payment and the customers credit file would be affected. No response received from customer so the account was transferred to the DCA on 17th Sept.

Customer then called in on 20th Sept asking for a copy invoice and said would pay by card as soon as the invoice had been received. The payment for the outstanding balance of £16.84 was then received on 31st October through Wescot DCA. I have removed the default recorded on this customers credit file as a gesture of goodwill and replaced it with late payment status code 3 to show that the July bill was paid 3 months late. Customers credit report was updated to show as settled with a zero balance outstanding. There is therefore no default recorded, but the late payments recorded are valid and will remain.

I hope that you will agree that this is an accurate reflection of your payment history on this account with us, but if you have further data protection queries please do not hesitate to contact me again.

 

 

skb

Victory over Lloyds £890

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Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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