Is this is delaying tactic?

[robc]

Hi all, Ive written to Abbey National requesting the list of charges made to my account over the past 6 years. Theyve replied back to saying they hold 6 years of that information, only 14 months. Is this a delaying tactic or do I have to write to someone else to get all my statements?? Many thanks in advance and good luck to everyone who is claiming. Robc

[drufcdragonno12]

Hi Robc

Take a look through the FAQ's section of this web site, it will give you a step by step guide to the whole process of reclaiming your charges and all the delaying tactics the banks are using.

You're obviously at the very early stages of claiming and would benefit massively by familiarising yourself with the whole process from start to finish. (You'll also be saved from the wrath of the site Moderators and Helpers who strongly recommend that everybody does this)

Good luck with your claim.

[Mad Nick]

robc, also read a few threads. I bet their letter also witters on about "making arrangements to send you some microfiche with the older transactions on" and "manual interventions are not recorded". All standard stuff. The microfiche will turn up about 2 weeks after the 14 months of statements (in separate envelopes LOL). The "manual interventions" stuff is actually playing into your hands (pardon the pun). Your task for this evening is to read up and work out why. Regards, Mad Nick