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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Solicitor needed in Edinburgh


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Hi all, last year I successfully reclaimed over £2k back from A&L by going through the English courts whilst living in Scotland. My friend is now taking on the RBS for over £6k and as I didn't follow the scottish system am not the best of help! She is pretty hopeless on the computer it has to be said, however she has managed to get as far as sending in the preliminary request yesterday. Apparantly Edinburgh Sherrif Court are now refusing multiple claims so that rules out splitting the claim into smaller claims so she'll need a solicitor. Anyone used a solicitor or know of one in Edinburgh who could help? Have phoned a couple but they bank with RBS so can't do it. Having read a lot of posts it looks as though RBS are paying up before sending the court action letter therfore no solicitor required? Any help appreciated thanks.

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i think i will bump this up the thread as it does seem a bit odd but those in Scotland may be able to confirm what you have said. When you mean multiple claims, do you mean claiming winning then starting again or simply doing 3 claims at the same time to get to the small claims limit? if it is the former then it is odd if it is the latter then you need to do the former.

I hope that makes sense.

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Hi Nattie. I do mean splitting the claim into smaller claims to go through the small claims court. Don't know too much about it but from reading through seems to be for larger claims going the summary cause route, ie several claims for £1500 - winning then claiming again. It is this though that Edinburgh Sherrif Court are saying they will no longer accept as they are being inundated with claims and are struggling to cope?!!? Therefore will need a solicitor and am hoping someone will know one who can help. Thanks again

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No claims have been made yet, only preliminary letter for full amount sent to RBS yesterday. The information from the court was received last week when they were telephoned for advice as to best way to claim for full amount. They advised getting a solicitor as they were no longer going to accept people doing multiple claims with the same company, ie winning £750 with RBS the starting again for aother £750 and so on.

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Hi is she claiming interest? I sent off my prelim letter 2 weeks ago and within 7 working days got a letter settling the whole amount 7K. However I didn't claim interest. I didn't have any hassle with the size of my claim however I was given the advice from the branch to send my statements to speed thing up. With these size of claims they need to request them and it adds to the delay. Feel free to PM me if you wish

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Only a matter of time before this happened I am afraid, surprised that no Bank has yet sought to claim that an individual pursuer is abusing the court process by splitting up claims, as, in general, all claims arising from a particular cause of action should be brought within the one summons/initial writ.

 

Indeed, there may even be an argument for seeking to have a pursuer with multiple claims declared a vexatious litigant.

 

One to watch it seems.

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Well it was totally acceptable earlier....they are now saying this to suit themselves.

The way around it of course is to use an English address and I am sure there are Ambulance chasers in the mainland cashing in on this.

RBS are NOT settling ALL cases pre-litigation although there has been a big swing away from giving Cobbetts more work.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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ok the deal in my local court is... and this has been confirmed with two seperate judges....if you split your claims into lots of £750 to get into small claims they will not allow it. however if you are willing to meet them halfway and go through summary cause they will look favourably on this kind of action. i have followed this advice for my own claims and that of several others for friends and family and have never had a problem. the courts are proffesional people and they do understand that using a solicitor in these cases is difficult and not just for the fact that its hard to find one to take this kind of case on. they allow us as lay people a fair bit of leeway however that does not mean they allow it to the banks who have teams of legal people on retention who can and do deal with these cases.

bos~ Data Protection Act sent

~ statements received

~ owed £1766.82

~ prelim letter sent 30/08/2006:D

~lba handed in 14/09/2006

bos Data Protection Act sent

~ statements received

~ owed £1217.86

~ prelim letter sent 30/08/2006:D

~lba handed in 14/09/2006

court date issued of the 17th november

27th oct full offer totalling everything including 8% interest court costs and £10 dpa sar..... one down next to go.

 

rbs~ Data Protection Act sent off 21/09/2006:mad:

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