The National Consumer Service

akirakun · February 22, 2007

Hello all, like the rest of you I have been treated less than well by my bank who seem to take great delight in deducting monies from one of my accounts to pay their illegal charges on another one... not to mention that the fines seem to grow depending on how bad a day they've had (jumped from £15 to £35 recently....)

Josamolly · February 22, 2007

Hi and welcome to the forum.

Some of this info you will already know, so I apologise if you have already seen some of it.

The process that you will follow is relatively easy but IS NOT a get rich quick scheme. Spend time reading the FAQ pages as this will stop you making mistakes along the way, and is the most important part. Read as many threads as your eyes will allow, you will gain invaluable knowledge which will give you the confidence you need. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere. Then start your own thread under the relevant bank and other users will help and guide you along the way. This site is all about EMPOWERMENT and you will gain the confidence that you will need. The excellent A-Z guide compiled by Michael is a fantastic source of information.

But remember, this isn’t a game. You are taking on large institutions which MAY lead to court, but you do need to be prepared.

Everyone is very friendly and keen to help. Dave and Bankfodder have done a great job in producing the site, and all the moderators, helpers and current users really are a very nice bunch.

Please also understand that any advice that you receive is normally based on experience and expert advice should be sought if needed.

I have put some useful links onto the thread that you can refer to when needed.

good luck. See you at the other end……

Some useful links..

FAQ's

Step by Step Guide

If you wish to make a Donation

A-Z Guide

Making Posts

Start a thread

Letter Template Library

Rejection Of Settlement / Good Will Gestures