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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Halifax**won**


Badboyt
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Hi all, i just wanted to let you know that a week ago I managed to get paid all my bank charges in full to the sum of nearly £3000. That was due 100% to the help and advice I have received from you all on this site. I have 3 more accounts pending so will keep you posted

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It went all the way. I did the first letter and then they called me and offered me £500. I refused and the guy on the phone offered me £800. I refused that and they said they would not pay anymore. So i sent them the LBA with the spreadsheet calculating the interest and they still did not play ball. So I called them and told them I was going to take them to court and still they never responded. So i did the money claim online and they acknowledged the claim and sent a letter saying they were going to fight it. But within a week of that letter they sent another saying it was not worth them fighting the claim, my money was in my account the same day!!! I then called them to ask about 3 other accounts myself and my wife have to see if they wanted to pay out without the court costs but they said no I have to take them to court first.

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You were brilliant and i have mentioned this site to many others and also given advice that i originally received from yourself and others on this great website. 3 more claims to go for us so fingers crossed

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  • 2 months later...

Congratulations Badboy !!!!!!!!!!!!!

what interest rate did you charge them and did you compound it?

Leech

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html#post436526

click my scales if you think i am helpful ! yes LHS down there !!

Once more into the breach dear friends,once more

or close the wall up with our banks dead ,

The games afoot,follow your spirit and upon this charge

Cry 'God for Harry' England and St George

Henry V battle of Agincourt 1415

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Hi all, i just wanted to let you know that a week ago I managed to get paid all my bank charges in full to the sum of nearly £3000. That was due 100% to the help and advice I have received from you all on this site. I have 3 more accounts pending so will keep you posted

Hi Badboy, I'm about to send a claim to Halifax to recover my bank charges. Any advice? Did you inlcude all charges in the amount you claimed (overdraft fees & the charge they make for allowing payments to go through although your account is overdrawn)?

Thanks

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