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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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charleyfarley v abbey ***WON***


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As you said marie....acknowledgement of service dated 2nd March, letter waiting for me when I got home tonight.

 

I still have not received anything from my court does the letter you have received advise you what you need to do next? or is it just another few weeks of waiting?

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  • 2 weeks later...
PS No GOGW of 50% . Maybe I've been bad and don't deserve it.

 

Have they not made you any offers since you started?

 

The 50% offer was the first time I had been made an offer which compared with everyone else I thought that was odd

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AQ received today.has to back at court 10th April.

 

Mariejader, have you done yours yet because I want to be able to copy what you've written!!

 

I have not received mine from the court but I have printed one from the net and cut and past the details into it

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Hope you don't mind cos i am at the stage of maybe going to court as i have recieved a date when the judge is going to decide what to do, what do i have to do as regards a court bundle?

 

You will find the information on the bundle here

 

 

http://www.consumeractiongroup.co.uk/forum/abbey-bank/52494-read-now-if-you.html

 

I would recommend that you start your own thread regarding your case with Abbey then people will be able to help you directly with any questions you may have :)

 

Good luck

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  • 4 weeks later...
Court bundle nearly done and will be sent this week to try and chivvy them along a bit. Can't see me getting any money until the end of June at the earliest

 

Not good news then, still at least once you have the bundle complete you can sit back and relax for a while and watch the 8% grow.

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Quote:

Originally Posted by charleyfarley

KK,

 

I feel like an Internet Perv in reverse...........chattin g to someone you think is a bloke and they turn out to be a girl I think just about everyone who's thread I keep an eye on is female.......it's like charleyfarley's flippin' harem.

 

I'm not complaining you understand, just a tad confusing (or is that my age??)

 

 

Or Charlies Angels

 

How funny,:lol: I missed the start of this how did you think was a man CF?

 

Regarding Charlies Angles, I've been called some names in the past but never an "ANGEL" :lol: :lol: :lol:

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I have clicked all your scales as yesterday I spent most of the date sniggering about poor CF.

 

Isn't it nice to have some lighthearted moments in the midst of all the seriousness of reclaiming from obstinate banks.

 

Agree 100% thanks everyone for brightening up my day;)

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Join, join?? you're the cause of all my troubles

 

I'm surrounded my loads of women masquerading as men, and the only support I get(apart from louis wu), is the offer of a day-old grape covered in fluff and dog hairs!!

 

 

CF are you sure Louis is male?

 

I have to say I love your sence of humour I just can't stop laughing :lol:

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  • 2 weeks later...
Hi Charleyfarley,

 

im a man sorry to disappoint, just wanted to wish you all the best really enjoying the thread.

 

I am sure Charleyfarley will be glad of the male support ;) think he feels a bit out numbered at times

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  • 2 weeks later...
Ooooooooh, developments.........Ms Kirkman has just e-mailed me acknowledgement of my contact details.................I 'm due in court one month today, so things are starting to move at last!!

 

At last look like things will be going your way very soon

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  • 2 weeks later...
Manners cost nothing , how much would it take just to answer the phone and say he was looking at your case and would get back to you ??

 

How frustrating for you even more because it was them who asked you to contact them, you may find you still get a call tonight, when I tried to get intouch with Inga I was told they were all working until 10pm

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