perceived stealing at ASDA - using my own bags during shopping

[PhosenB]

Hi guys,

Thanks to DX100UK and silverfox1961.

I just read lots of your replies for each question, which is really useful.

I shopped at ASDA today, I hadn't shopped there in months before. 

I put what I was going to buy into my own bag during my shopping trip today to check if my bag was big enough to hold everything.

Since it was raining outside, I didn't really want to carry another bag.

It's a really huge bag and I didn't colse it, everyone can see it.

I just buy the food, that I need for the next week, cause my freezer is empty

. I didn't buy any thing expensive.

While I was still in the process of picking out my food, I was taken to the small room by the security guard and accused of theft. And I didn't even go to the cashier.

My bag is open and has nothing else but food. I was very polite and respectful throughout the process, I explained to them but they just threatened me for stealing.

They recorded my ID, name and address and warned me that I couldn't go to ASDA again.

I'm very depressed and scared. To be honest, I didn't go to ASDA for severel month, I never ever stolen anything in ASDA. They said some words that discriminate against Chinese. They didn't call the police and said to me, I will received a fine from ASDA.

According to this website, I think maybe the fine is from DWF. But I haven't received it, because it just happened.

Should I just ignore the following DWF letters and never put anything in my own bag during shopping?

I will throw the bag and never bring a bag to shopping again.

Thanks in advance, I will let you know once I get the DWF letter.

Finally, I want to check that nothing else will happen?

It's the first time this has happened to me, and it will be the last time.

Sincerely.

 

 

[PhosenB]

Thanks a lot! Totally understand!

Wish you all the best.

[PhosenB]

I will try it, thanks. I just find they took my umbrella and didn't return it to me.

[PhosenB]

Sorry for that, I will make it clear now.

Yesterday, I was still looking for food, then a woman staff come to me and ask me not to put anything in my bag.

All the stuffs in the bag and out of the bag must be paid now.

She ask me to pay for it at cashier, then the security came and they didn't agree, they yell at me and take me to a dark house.

Besides, they went through my bag without my permission.

My umbrella was in the bag too.

They took it and didn't give it back.

They checked the CCTV, but  everything I had was in my bag or outside of my bag, I didn't have it in my pocket or anywhere else, they can't say I stealing something.

Finally, they just told me, never came here again and wrote down my address and personal information.

They took a photo of me and say there will be "fine" from ASDA (Now I know it's impossible and ridiculous).

I didn't sgin anything on any profile.

Thanks