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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Winderbray/JCF PM/PCB Lawers Claimform - Service charge arrears - Refused Payment Plan - Now N244 for SJ+Strike Out.


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Each listed defendant should do the same thing individually.

We could do with some help from you.

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yes very important through the whole claim process, you must each individually duplicate everything at every stage.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Many thanks. And for the CPR 31.14 request do we each need to send one or can we both print our names on the 1 request ?

I will draft that tonight to and send it tomorrow.

Thanks

1Penny

 

 

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you much each duplicate everything individually 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello

AoS has been submitted by both of us.

Now looking to send the CPR 31:14 today. I will remove any mention of a default / termination notice as not relevant. Should I remove notice of assignment too ?

In terms of copies of docs that I request, should that be the statement of account and lease only or should I request anything else since the particulars of claim are vague ?

Many thanks

1Penny

 

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47 minutes ago, 1penny said:

Should I remove notice of assignment too ?

yes.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

CPR 31.14 should request all documents they plan to use in their case.

I would request:

Invoices (including for their admin charges!), Section 20 Notices, a Statement of Account, a copy of your lease, a copy of the Year End Accounts for 2019 through to 2023, any reminder letters sent.

Lets see what turns up :)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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1 hour ago, 1penny said:

In terms of copies of docs that I request, should that be the statement of account and lease only or should I request anything else since the particulars of claim are vague ?

Documents referred to in statements of case etc.

31.14

(1) A party may inspect a document mentioned in –

(a) a statement of case;

(b) a witness statement;

 

Vague for the above reason.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Ok dx, Lolerz , Andy many thanks for the pointers.

I will draft and send the CPR 31:14 later today or tomorrow. Hopefully they won't charge too much for this. I ask for these even if I already might have some copies ? 

I am reading through some defences and will have a go and draft one by Sunday evening as I have some work commitments over the next few days.

Appreciate the help and guidance.

1Penny

 

 

 

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Ah ok but they can charge for copies of documents that we ask for ?

Sorry if a silly question, but as it is a joint claim, do I need to send the 2 CPR 31:14 requests seperately or can I put them in the same envelope ?

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They could but i have never seen it happen assuming they even respond. Same envelope.

 

.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Many thanks.

I noticed when doing the AoS that the address of the solicitor and the freeholder are the same.

Will get the CPR 31:14 drafted and sent off asap.

Many thanks

 

1Penny

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I imagine PCB Legal is handling the day-to-day operations for the freeholder.

 

Quite a common setup, also common for the freeholder's address to be that of the Managing Agent. (Speaking of which, you never mentioned who this was)

 

Freehold company has been set up with the sole purpose of holding the freehold title and collecting ground rent.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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  • lolerz changed the title to Winderbray/JCF PM/PCB Lawers Claimform - Service charge arrears - Refused Payment Plan

Hello

 

Apologies just a question.

Do I include the below in my CPR 31:14 request ? Hoping to send this shortly.

: the agreement/contract. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.

Thanks

1Penny

 

 

.

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My understanding is said contract would be your lease.

 

No harm in leaving it in imo but let my site team colleagues double check.

We could do with some help from you.

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10 minutes ago, 1penny said:

should be attached to or served with the particulars of claim

You can remove the above as its not a requirement for MCOL claims but the rest applies

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Hello Andyorch

Many thanks, I will remove the part as you suggest. And instead of contract replace this with lease ?

I will ask them to provide :

Invoices

Statement of accounts 2019 - 2023

Section 20 notices

Arrears letters ?

 

Is this ok ?

Many thanks 

1Penny

 

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leave as is apart from what Andyorch mentioned.

Request the others in a similar manner to how you're requesting the contract

 

Post up what you've got in the end and we'll double check.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Ok you want me to post up before I send or post up what is provided to me by the solicitors ?

Sorry for my stupid questions.Just wany to ensure that I send correctly.

Thanks

1Penny

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Lease/contract one and the same ...post your final draft here before sending.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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