Reddam House Berkshire Ltd T/A King's Interhigh/ACT letter of claim - Online Schooling Fees after Cancelling

[zaq bautista]

https://www.consumeractiongroup.co.uk/topic/453662-reddam-house-berkshire-ltd-ta-kings-interhighact-letter-of-claim-now-claimform-online-schooling-fees/

Hi, any update with this case.

I am also a victim of Kings Interhigh.

I signed a contract for my daughter for Year 10 (last semester), Feb to July 2022. I paid for it.

Then suddenly my daughter changed her mind about online schooling and we ask to cancel our account on August of 2022.

However Kings Interhigh said I should have cancelled it by July of 2022 for no payment.

Since I cancelled it on August 2022 then I should pay the whole amount of £4835.

The start date of class was Sept 13, 2022.

Please advise.

Thank you

[dx100uk]

you need to create your own topic please

hit create or + in the top red banner.

dx

 

[zaq bautista]

I received a letter from ACT credit management, representing Kings Interhigh online school.

I need to reply in 30 days or else they will escalate it to the court.

Here is the story.

We came here in UK with my family in July of 2021. My daughter was going to Year 10 that time.

Unfortunately, she suffered a culture shock on her first few days of school and became depressed.

She did not want to go to the normal school during that time.

for her to continue to study without going to normal school, I enrolled her on the online school and I found Kings Interhigh.

I enrolled her on around Feb of 2022 and got accepted.

I paid the registration fee of £50 and the schedule start date was Feb 28, 2022.

I paid £2250 upfront for the payment of 2nd semester (Feb to July 2022).

I also signed the contract on around Feb 5 of 2022 without reading all the terms and conditions as I was only focus for her to start her study.

For me, the £2250 was expensive but I have no choice as I did not want my daughter to be idle at home and depressed.

After the end of the term, we had still plan to continue her online study, however around the end of August or early September, she decided to go back to normal school, I enrolled her in the same previous normal school she was enrolled before and was still accepted. 

Then, I emailed Kings Interhigh and saying we are cancelling the online school.

I think it was around 2 weeks or 1 week before the start of the class.

Start of the class is September 13, 2022.

I thought it was okay as the class was still not starting and I still did not put any deposit or paid in advance.

However, Kings interhigh told me that I still need to pay the whole year class (2022-23) amounted to £4838.00.

Of course, I disputed to that amount until they asked the ACT team to collect that money from me for the past 1 year until I received a letter that I need to reply for 30 days or else will go to the court.

Please advise.

Thank you

[BankFodder]

Please post up the letter of claim which you received and also the claim form in PDF format

[dx100uk]

Merely a letter of claim. and if you read it PROPERLY it doesn't say they WILL do court. every word bar that one.

as you are well aware from the other thread, it seems like pretty std practice for this online school to demand money (inflated course fees) for the next terms due with rather a long pre cancellation period IMHO. and it's only a T&C requirement not part of the signed agreement/contract, (so a bit like PPI/Bank Charges reclaiming) so can be challenged as an unfair clause .

its only an online thing, not as if they are hiring rooms, teachers, recourses etc, just untick you from a box i expect.

not sure what to put in the letter of claim reply, (but examples can be found if you hit letter of claim).

it will be interesting so see if that court claim thread goes anywhere

dont rush run the 30 days you have.

see what others think....

dx

[BankFodder]

We can put together a response when we see the letter.

Still waiting for this please in PDF format

[zaq bautista]

letter of claim

 

2023-10-27 ACT PAPLOC.pdf

[BankFodder]

It refers to enclosed documents but you haven't supplied those. Any reason why?

[zaq bautista]

Hi, thanks all for the replies.

the enclosed documents are reply form only so I never posted it.

 

I though the 1st page is the only important letter for you to see.

I will try to scan tomorrow.

 

[dx100uk]

ok @BankFodder is getting confused 

the enclosed docs are merely their version of the PAPLOC reply form, not documents relating to any contract etc etc.

i would base your reply on post 4 of the letter of claim <<clickme link.

you just need to make a new list for the docs you require at box I

so 

copy of signed contract

complete set of terms and conditions applicable for time

anything else 

over to the others.

dx

 

 

 

[BankFodder]

Yes, sorry. I had gathered from the title of the thread that a claim had been issued.

Do follow the advice from my site team colleague above.

Generally though even if there is a breach of contract, you would only be liable for administrative expenses caused by your breach. You would want to know what they were and I'm sure that they are minimal.

[zaq bautista]

Here is the contract

Thanks

I signed this knowingly it is for that year only.

I never read the terms, it is my fault I guess but still I cancelled the online school before the start of the Class.

I thought I will pay some deposits/admin fee.

I never thought I will pay the whole amount we never used

4838 gbp..That is so big and ridiculous to pay without any services/goods used

Interhigh_-_Reddam_House__Berkshire__Limited.pdf

[dx100uk]

and when was that attachment sent to you please.

dx

[zaq bautista]

Feb 5, 2022

[dx100uk]

just type no need to keep hitting quote.

so request 

agreement/contract

full set of T&C applicable for time of sign up

complete statements from day one inc specifically any additional changes or interest added

 

[zaq bautista]

Thats all the term and condition.

the one I sent previously.

no other contract or letter.

thats all I signed!

 

thank you for all the help

[zaq bautista]

Hi all,

Me too i received that letter from ACT asking for the whole year about £4800++.

King's Interhigh/ACT letter of claim - Students - Consumer Action Group

I cancelled it but still asking for £4800++
It was 2022. Then I received a lot of letters and phone call.

later, i decided to negotiate with them.

they reduced to £1600++ (one term only)

but i asked to reduce to £1000 as I dont have much money now and I said £500 deposit and £100 per month the remaining.

they agreed for £1000 but cash.

i am still negotiating with them.

Pls let me know if you want to make a group to fight this scammer!

thank you

 

[dx100uk]

they dont work and are pointless in the UK.

 

dx

 

 

[SweetCaroline]

Hi Zaq, how can i contact you privately?

[dx100uk]

we dont advise ever doing that you never know who people really are.

could be a plant working for them.

dx

 

[zaq bautista]

I am not sure how can I give my personal details to you without showing it to the public here as the ACT is also scanning topics like this online. 

Understand the concern but i am a victim too. 

[dx100uk]

there more help here in the open forum than by talking privately.

doing that we always find is like the blind leading the blind.

both of you have simply received a letter of claim hoping you'll both wet yourself and blindly cough up.

dont forget they are a well established (questionable) establishment and are probably quite skilful in knowing what pulls peoples strings to get money they are p'haps not actually legally entitled too.

dx

 

[dx100uk]

hows this going?

dx

[zaq bautista]

Still negotiating with them.

But i am not sure if that is the right way

what do u think?

[dx100uk]

quite honestly i'd ignore them until/unless you ever get a letter of claim.

dx