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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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GoAllTheWay -v- IF


goalltheway
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at the bottom of one of the posts.

 

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Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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Hi Goalltheway, welcome to the forum.

 

While you're waiting for your account info to arrive, I suggest a little light reading to while away the hours.

Spend at least a couple of days reading the FAQs and the step by step guide in the library section. That will answer most of your questions.

 

Good luck with your claim.

:)

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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  • 2 weeks later...

Hi Goaltheway. Just make sure that you follow the correct procedures you will be OK.

 

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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Will there be anything else I'll have to add to this, ie the exact dates my account was debited

 

No, just replace the a/c no, dates and amount claimed etc in the POC's with your own details.

 

After filing send 2 copies of your schedule of charges, clearly marked with your claim no. + a brief covering letter asking for them to be filed with your claim to:

 

The Court Manager,

Money Claim Online

Northampton County Court

21-27 St. Katharine's Street

Northampton

NN1 2LH

 

Dear Sir/Madam

 

(Your Name) –v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

 

I respectfully request that the enclosed schedule should be attached to the particulars of my claim.

Yours sincerely,

Wait until you receive the Notice of Acknowledgement from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim

 

Dear Sir,

 

(Your Name) -v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a copy of my schedule of charges relating to the above claim.

 

Yours sincerely,

 

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I have just completed my claim form against "Intelligent" Finance and submitted it to the court. Lets see how long it takes to get a reply from them now.

I have also got my schedule of charges in an envelop redy to be sent to the court.

20/11/2006 LBA sent. NO REPLY form IF

12/12/2006 MCOL

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Do you know the company they are going to use? I would just send the spreadsheets into MCOL and address them to the court manager, they will get forwarded onto the right people that way.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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No I don't know the company but I sent a copy to the court. One of the instructions I received from another user was to wait until I received the Notice of Acknowledgement from the court and then send a copy of the charges to the bank. Should I have sent two copies to the court?

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Wait until you receive the Notice of Acknowledgement from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim

Quote:

Dear Sir,

 

(Your Name) -v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a copy of my schedule of charges relating to the above claim.

 

Yours sincerely,

 

 

Hi all

I have submitted my MCOL to the courts and received the Notice of Issue. I now need to send a copy of my schedule of charges to the banks solicitors, as instructed above, but I'm not sure of the address. Can anyone help, please?

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You haven't been asked to do it yet so there isn't a need. I wouldn't panic about it. I didn't send anything in when i used MCOL all three times. They will ask for something if its needed. I would wait till they acknowledge so then you will know who it is you are dealing with.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Can you try and stick to the same thread as from this one i haven't had the full story so i can't help you the best way and you will confuse yourself and that way we can all see your full story.

 

Cheers

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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  • 3 weeks later...
  • 2 weeks later...

Is there anyone out there who can help me? IF have still not paid up. The request for judgement was issued on 03/01/2007 and I've still not heard a thing from them. I called that Rhona Kerr-Sloan woman from IF and was told she was out of the office and she would call me back. Should I wait of go to the next stage and ask for a warrant to be issued?

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Is there anyone out there who can help me? IF have still not paid up. The request for judgement was issued on 03/01/2007 and I've still not heard a thing from them. I called that Rhona Kerr-Sloan woman from IF and was told she was out of the office and she would call me back. Should I wait of go to the next stage and ask for a warrant to be issued?

user_online.gifreputation.gif vbrep_register("489011") report.gif

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Did you receive a defence or an Acknowledgement of Service from the Court?

 

If so then IF have 28 days from the date of service to defend or pay your claim.

 

You need to read some more, start here so you fully understand the process you are involved in. Also please stick to one thread, it is very difficult to track your progress and offer help if you make multiple posts like this.

 

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-step-step-instructions.html

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Thanks for your reply.

IF did not put in a defence but I did receive an acknowledgement of service from the court. I called the court and it was confirmed that my request for judgement was issued on or around 04/01/2007. However, I still have not herad anything from IF.

 

Sorry about the thread thing. It is just that no one had replied to the other threads I posted in the IF forum and I thought I was doing it wrongly. Is there a way of linking my other threads to this one?

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I have asked for them to be merged, that should be done shortly.

 

How much is your claim and precisely when was it deemed served?

 

Depending on the size of your claim, IF may file for a set aside or if judgement has been issued already, a stay of execution should you file for a warrant of execution.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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