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    • I found that the parkin attended has a car with CCTV camera on it, however as I stated earlier, it seems that he did not take video of my car otherwise they would have stated so in the SAR. parking car .pdf
    • The rules state that "approved devices may only be used in limited circumstances"  I was not a threat. I was not present. I did not drive away. I think he has not fulfilled the necessary requirements justifying issuing me a PCN by post therefore the PCN was issued incorrectly and not valid.  What are your thoughts?  
    • I have also found this:  D.2 Service of a PCN by post: 54) There are some circumstances in which a PCN (under Regulation 10) may be served by post: 1) where the contravention has been detected on the basis of evidence from an approved device (approved devices may only be used in limited circumstances) 2) if the CEO has been prevented, for example by force, threats of force, obstruction or violence, from serving the PCN either by affixing it to the vehicle or by giving it to the person who appears to be in charge of that vehicle 3) if the CEO had started to issue the PCN but did not have enough time to finish or serve it before the vehicle was driven away and would otherwise have to write off or cancel the PCN 55) In any of these circumstances a PCN is served by post to the owner and also acts as the NtO. The Secretary of State recommends that postal PCNs should be sent within 14 days of the contravention. Legislation states that postal PCNs must be sent within 28 days, unless otherwise stated in the Regulations. This from London Councils Code of Practice on Civil Parking Enforcement.  The question is what is an approved device? Certainly, he had the opportunity to place the ticket on my car and I didn't drive away.  I looked further and it seems that an approved device is a CCTV camera - It seems that the photos taken were not actual film but images and it is not clear if they are taken from a video or are stills. I'm guessing if it was moving images then the SAR would have stated this.    From the Borough of Hounslow website: "There are two types of PCN issued under the Traffic Management Act 2004, which governs parking contraventions. The first is served on-street by a Civil Enforcement Officer, who will observe a vehicle and collect evidence before serving the PCN either by placing it in a plastic wallet under the windscreen wiper, or by handing it to the driver. The second is a PCN served by post, based on CCTV footage taken by an approved device, which has been reviewed by a trained CCTV Operator."   From Legislation.gov.uk regarding approved devices: Approved Devices 4.  A device is an approved device for the purposes of these Regulations if it is of a type which has been certified by the Secretary of State as one which meets requirements specified in Schedule 1. SCHEDULE 1Specified requirements for approved devices 1.  The device must include a camera which is— (a)securely mounted on a vehicle, a building, a post or other structure, (b)mounted in such a position that vehicles in relation to which relevant road traffic contraventions are being committed can be surveyed by it, (c)connected by secure data links to a recording system, and (d)capable of producing in one or more pictures, a legible image or images of the vehicle in relation to which a relevant road traffic contravention was committed which show its registration mark and enough of its location to show the circumstances of the contravention. 2.  The device must include a recording system in which— (a)recordings are made automatically of the output from the camera or cameras surveying the vehicle and the place where a contravention is occurring, (b)there is used a secure and reliable recording method that records at a minimum rate of 5 frames per second, (c)each frame of all captured images is timed (in hours, minutes and seconds), dated and sequentially numbered automatically by means of a visual counter, and (d)where the device does not occupy a fixed location, it records the location from which it is being operated. 3.  The device and visual counter must— (a)be synchronised with a suitably independent national standard clock; and (b)be accurate within plus or minus 10 seconds over a 14-day period and re-synchronised to the suitably independent national standard clock at least once during that period. 4.  Where the device includes a facility to print a still image, that image when printed must be endorsed with the time and date when the frame was captured and its unique number. 5.  Where the device can record spoken words or other audio data simultaneously with visual images, the device must include a means of verifying that, in any recording produced by it, the sound track is correctly synchronised with the visual image.
    • Hearing took place today.  Case dismissed with costs awarded. Neither UKPC or a representative turned up.  Apparently they messaged the court on 7 May asking for their case to be considered on paper.  Never informed me, which was criticised by the judge as not following procedure.  I was really annoyed as I would have preferred for the case to be thrown out before the hearing, or at least face them in court and see them squeal.   They are just playing a numbers game and hope you blink 1st!   Ended up having to change my flight, but  the costs awarded softens the blow. Was asked to confirm it was my signature on both the witness statement and supplementary statement.  Wasn't asked to read them, said she could see my arguments made and the signs were insufficient and no contract formed. Took maybe 10 mins in total.  Judge did most of the talking and was best for me just to keep quiet or confirm any statements made. Happy to have won as a matter of principle and have costs awarded. Maybe not worth all the time and hassle for any newbies or the technologically challenged.  But if you are stubborn like me and willing to put in the time and effort, you can beat these vultures! I big shout out to everyone who helped on the thread with their advice and guidance, special mention to FTMDave, thank you sir!  Really appreciate everyone's efforts. All the best!
    • I plan to be honest to avoid any further trouble, tell them that the name should be changed to my official name
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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General Form of Judgment or Order***WON***


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Hello all, I received the following from Medway County Court,

 

Upon the courts own motion. The court has made this order of its own initiative without a hearing. If you object to the order, you must make an application to have it set aside, varied or stayed within 7 days of receiving it.

 

IT IS ORDERD THAT

1) The claimant be permitted to amend his particular of claim to incorporate the schedules of charges and of claim for charges enclosed with his allocation questionaire without filing and serving an amended claim form.

 

2) There be stay for settlement until 31st decenber 2006 the defendanthaving made a request for such stay in its allocation questionaire. the defendants solicitors are to notifythe court by 4.00pm on 5th January 2007 whether the claim has been settled or not. If not defendant is to include in the notice, a copy of which shall be served on claimant, details of the steps it has taken to try and settle the matter and the issues which are still outstanding and why.

 

3) The file is to be shown to a District Judge on or after 8th January 2007 for further directions to be given, if possible without a hearing.

 

4) Leave to either party to apply by 4.00pm on 15th December 2006 to set aside stay or vary this order.

 

Dated 30 November 2006

 

I am shocked that I have managed to get this far and before I get to excited does this mean I have WON?? :-?

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I am shocked that I have managed to get this far and before I get to excited does this mean I have WON?? :confused:

Not quite, there one thing you have to do first to satisfy part 1 of the order.

2) There be stay for settlement until 31st decenber 2006 the defendanthaving made a request for such stay in its allocation questionaire. the defendants solicitors are to notifythe court by 4.00pm on 5th January 2007 whether the claim has been settled or not. If not defendant is to include in the notice, a copy of which shall be served on claimant, details of the steps it has taken to try and settle the matter and the issues which are still outstanding and why.

 

That, is just quality! Brilliant! Why can't they all the courts handle it like that.:D

 

I've got to shoot off now, but I'll come back in a bit and try to explain the rest of it as best I can.

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IT IS ORDERD THAT

1) The claimant be permitted to amend his particular of claim to incorporate the schedules of charges and of claim for charges enclosed with his allocation questionaire without filing and serving an amended claim form.

So, have you filed an AQ yet? If yes, what did you attach with it? Did you amend your claim at all?

 

I'm just trying to work out whether hes asking you to amend your particulars of claim, or whether you have already done it.

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Yes sent the QA and attached spread sheet of charges inc the 8% int and all costs incurred. We also listed in the other information all the steps, letters and dates of process to date. This was the only one sent and no amendments have been made to date.

 

Cheers Gary C

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Ok, fine.

 

You're nearly there. What (2) is saying, is that becouse they requested a stay for settlement on the AQ, they'd better bloomin well attempt to settle! The judge has given them untill 5th Jan to either tell the court a settlement has been reached, or if one has'nt then tell the court why not, and how they attempted to.

 

This is great news and shows that the judge is well switched on to their stalling tactics.

 

I suggest you send SC&M this, plus a copy of the order from the court -

Dear Sir/Madam,

 

I write in relation to the above claim (put claim details at top of letter) and specifically the staying order placed upon it by the court on **/**/**.

 

You requested this stay to be ordered in the Allocation Questionnaire of the defendant, in order that a settlement is reached by way of negotiation. The court has subsequently acceded to your request and I am therefore inviting you to offer your proposal's for the resolution of these matters.

I am writing on the assumption that your request to the court was made in utmost good faith and with the genuine intention of resolving the matter in hand, rather than merely an attempt to further delay proceedings in this case. I trust that as the representative of a reputable and esteemed organisation, you would not hold the honourable court's order in such contempt as not to respond to this letter positively and in the manner in which your request for the stay has indicated.

As such, I will expect a response prior to the date set by the court, 31/12/06, informing me of how you intend to proceed.

 

A copy of this letter has also been sent to the court.

 

Yours faithfully

Send a copy of this to SC&M and the court by fax first thing tomorrow morning. With any luck you may even get a settlement by Christmas, although don't get your hopes up too much - it may be too late now. The latest it should be is early January.

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Hi Gary,

Thank you for taking the time to look and answer my questions. The letter is done and will be faxed 1st thing tomorrow, I will let you know when and how things progress.

 

Regards

Gary C.

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Remember to include a copy of the order. Plus, send a copy of the letter to the court.

 

Let us know how you get on by updating this thread.:)

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Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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  • 2 weeks later...

Hello, Just thought I would bring you up to date. Sent letter as advised, 1 to Solicitors and 1 to the court on 20th Dec. As of today 2nd Jan no payment, no contact in fact diddly squit.

Any one got any suggestions????????

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Ring SC&M. Remind them of the courts order and ask them what action they intend to take in order to comply with it. Also remind them of the approaching deadline.

 

If they fob you off, you need to write to inform the court - do this on the 5th January.

 

I would suggest something like this -

Dear Sir/Madam,

 

You -v- Lloyds TSB

Claim No:********

 

I, the Claimant, refer to the claim as detailed above and specifically the order made by district judge ***** dated **/**/**.

 

I wish to inform the court that the defendant has not complied with the courts order in that it has not made any contact with me whatsoever in respect of this claim.

 

I made an attempt to contact the defendant by way of a letter dated **/**/**, a copy of which is enclosed. This correspondance has been ignored. Further, I telephoned the solicitors of the defendant on **/**/** in order to enquire as to what action the defendant did intend to take in order to comply with the courts order. I was told that nobody could discuss my claim as they were "awaiting clients instructions".*

 

Accordingly, it is respectfully suggested that the court may be minded to make an order pursuant to Rule 3.4(2)© of the Civil Procedure Rules.

 

Yours faithfully

 

* - if they say that on the phone (which they will do probably), then leave that bit in. If they say something else, put in what they did say.

 

Send it - and a copy of your previous letter - to the court addressed to the court manager, but FAO District judge ******* (whoever made the order). Also fax a copy to SC&M

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Hello,

 

Just got off the phone from SC&M, after asking them why no contact as per the court order and reminding them of the deadline to explain to court why not! The young lady disappeared for a couple of minutes then came back and said "an offer letter will be sent in the next couple of days". I won't hold my breath for it arriving by 4pm 05/01/07 so will get next letter ready to fax to court at that time. Why do they string it out as long as they can? HOWEVER "all good things come to those that wait"

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Well done. As you already seem to be aware, carry on with your claim as normal untill the money is safely in your bank account.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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UPDATE:- HIP HIP HOORAY

One letter from SC&M offering :D SETTLEMENT IN FULL:D . It's the standard letter with all the usual rubbish ""without prejudice"that when I agree it must be "confidential" and so on, etc etc blah blah.... I know some people accept but with a letter stating they don't agree to all the blah blah, as I haven't used the account for a year and it's in full £2200 O/D (I got a new account with a different bank before I started my claim in May last year) I will remove the surplus of the settlement and then they can poke there account where the sun don't shine, or should I use the acceptance letter disagreeing to their blah blah????:confused:

 

Happy Gary Keeping the faith

"SCREW THE BANKS BEFOR THEY SCREW YOU"

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CONGRATULATIONS !!!!

 

Your perseverence paid off :D

Thread title duly ammended......will move after others who have been watching this have had a chance to see your result !

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Consort.

 

Congratulations. Fantastic news.

 

May the rest of 2007 be as prosperous for you as the start.

:D :D :D

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

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Excellent! Well done Gary, congratulations!:)

 

Enjoy the cash, and don't forget to tell the court in writing that the claim has been settled.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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