Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

CPS UK/Gladstones PCN Claimform - Spring Street, on 02/03/2022 ***Claim Discontinued***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 254 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi guys, new here first post.

 

Moved house at the start of the year.

My partner got a parcel delivered to the old house by mistake and when she went to pick it up there was also a court claim form from gladstones solicitors acting on behalf of Complete parking services.

 

It's issue date is the 13/09/22.

My car has been registered with the DVLA at my new address way before that date, so can't understand why the form has been sent to the old address. Granted the original PCN did come through to the old house  however we only received one letter before we moved and honestly we forgot all about the PCN.

 

When we moved we obviously changed the address on the log book etc. 

 

I've had no other letters, however I have requested an SAR to see what was sent. 

 

Just wondering if this would go against me in court. I am only the registered keeper of the vehicle. 

 

 

 

 

 

 

Edited by dx100uk
formatting
Link to post
Share on other sites

Hi guys, I did the AOS yesterday. Currently sorting out a defense and witness statement for the future. 

 

Sadly I am waiting on the SAR due to losing the original PCN to review the PCN. I have seen a thread on this forum regarding the same car park however I don't think they ended up going to court. 

 

I changed my address on my log book for the car and driving license so they should've been able to find my new one surely?  

Link to post
Share on other sites

Which Court have you received the claim from ? MCOL Northampton N1

 

Name of the Claimant : Complete parking (CPS UK) limited. 

 

Claimants Solicitors : Gladstones. 

 

Date of issue : 13/09/22

 

date of AOS : 2/10/22 

 

Date to submit defence : 16/10/22

 

What is the claim for :  

 

1.The driver of the vehicle with registration Xxxxxxx (the 'Vehicle') parked in breach of the terms of parking stipulated on the signage (the 'Contract) at Spring Street, on 02/03/2022 thus incurring the parking charge (the 'PCN').

 

2.The PCN was not paid within 28 days of issue.

 

3.The Claimant claims the unpaid PCN from the Defendant as the driver/keeper of the Vehicle.

 

4.Despite demands being made, the Defendant has failed to settle their outstanding liability.

 

5.THE CLAIMANT CLAIMS £100 for the PCN,

£70.00 contractual costs pursuant to the Contract and PCN terms and conditions,

together with statutory interest of £5.86 pursuant to s69 of the County Courts Act 1984 at 8.00% per annum, continuing at £0.04 per day.

 

Amount Claimed 175.86

court fees 35.00

legal rep fees 50.00

Total Amount 260.86

 

apologies if some of it is in different font or formatted roughly. Was quite awkward on my phone. I also tried to upload a photo of the form however doesn't seem to be working. 

 

Link to post
Share on other sites

  • dx100uk changed the title to CPS UK/Gladstones PCN Claimform - Spring Street, on 02/03/2022 .

I wasn't driving at the time but I'm fairly certain the pcn said the driver hadn't paid. I think if I remember correctly it was only for about 45 minutes. 

 

14 hours ago, dx100uk said:

it that the only bit of the address??

and doesn't say what you did wrong?

 

upload must be PDF <4.8Mb and suitably redacted

read our upload guide carefully

 

 

The address of the Parking firm on the letter is International House, 142 Cromwell Road, Kensington, London, England, SW7 4EF. 

 

I'm sure if I remember right from looking yesterday the address on the sign is different though. I will check today as it is fairly local. 

Link to post
Share on other sites

Didn't get the photos I need today due to having to work later. Here are the few I already have, signs are literally just on the front gate that's open so not really visible and on the back wall. 

 

car park 4.pdf

 

This one kinda shows a large view of the car park and just the signs on the back wall

full car park view. .pdf

Link to post
Share on other sites

Hi guys. I have attached a picture of the sign that is on the wall. Sorry it's an awkward photo it's quite high up! 

sign on wall.pdf

 

This is the photo on the entrance gate that you can't really notice because they're open! 

signs on open gate .pdf

 

15 hours ago, FTMDave said:

So how do you pay then?  Is there a machine?

 

Yes when I went to look there is one payment machine behind the gate. 

 

I have emailed two emails on the CPS website and on the sign for the SAR however had nothing back yet. Not even an acknowledgement email. 

Link to post
Share on other sites

I can't find much of anything about this car park really it's local to me as well. 

 

 

 

This thread is about the same car park Im pretty sure

 

Would it be worth writing a letter similar to how the poster of that thread did? 

Link to post
Share on other sites

On 03/10/2022 at 08:55, Nicky Boy said:

This "car park" is local to my work and I've been looking around on Hull's planning portal.

All the information I can find relates to buildings that no longer exist and I can't see any planning application for a car park here.

 

Hi mate I'm still doing some research on this car park. It is local to me as well, I can't find anything. Can't find the land owner or any planning applications online. When I google the address of the car park which I believe is 8 spring street. A company named KENSINGTON DEVLOPMENTS LTD comes up? 

 

might not be the correct address though on my part. However there is literally nothing in regards to this car park 

 

Edited by TS6014
Link to post
Share on other sites

Ah yeah I see what you mean. Still odd how there is no planning permission. I got in touch with Hull city council this morning to see if they know hopefully they get back to me soon. 

Edited by TS6014
Link to post
Share on other sites

I've noticed the Hessle PO box is on the signs in the car park. However the address on the court form is a London address. Presumably the same one you tried to contact @miley_b ob. How can they have an address on a court form if the letters come back!?

Link to post
Share on other sites

Hi guys.

 

Before joining this forum I had emailed the original firm for an SAR. Obviously now since joining I know NOT to email them. However they have sent me the original PCNs. I will now have no further contact with them as per advice. 

 

I have attached it.

 

It may sound maybe like I'm grasping at straws but I'm sure the original PCN was different to this. However it's what they've sent. This was from the original parking firm somebody named Jamie. 

original pcn.pdf

 

I also got in contact with the solicitors regulation authority to ask about Gladstone's claiming for the added on 70 pound. They replied : -

 

Until this new Code comes into force, I understand that Parking Operators are still covered by existing codes of Practice.

 

The International Parking Community (‘IPC’) Code of Practice allows operators to add a sum of £70 in respect of debt recovery 

costs, to be recovered from the motorist. This is in addition to the unpaid parking charge, which is typically £100.

 

In the circumstances, parking operators are entitled to instruct the firm to seek recovery of an unpaid PCN in the sum of £100, plus £70 for debt recovery costs and the firm is obliged to act in accordance with the 
instructions it receives from its client.

 

Because I don't have access to the original PCN I guess there's no way to know.

 

Feel like they seem to have covered quite a lot of bases. I wasn't the driver and obviously it can be passed onto me because of their original PCN.

 

Feel like at this point it might just be worth paying before court. 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...