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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nettyg v Hsbc ***WON***


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If you want to fax like a maniac at this stage... try this:

 

Start faxing by email. TRY IT FREE

 

30 days and 50 pages free - then cancel when DG pay up! Costs you nothing to fax then! :D

Dave

____________________________________________________

HSBC: Settled - Offered full refund 2 days before MCOL - £2934.50

(Thread here)

Lloyds TSB: Settled - Offered full refund 2 weeks before MCOL - £650 (Thread here)

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ok debs is out of the office on annual leave until 19th Feb - lucky her..so i got a chap's number of her voicemail - alan burden who sounded as cold as a snowbound slug - anyway when i rang him to ask if they had copies of my breakdown, he said there would be no reason to think we haven't got a copy if you sent it.. hmm anyway i said i would email him another copy just for him lol

If i've been helpful in any way....then tip my scales over there!

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hi ft

i eckon you should just keep your eye on the mcol site to see if your status changes earlier than mondy - they seem to do them in batches.

 

i wonder if debs can relax while she's away??? - never mind lol

If i've been helpful in any way....then tip my scales over there!

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just so you have them handy:

0121 455 2111 (Debbie)

0121 455 2701 (Rachel)

0121 455 2196 (Kate)

0121 455 2206 (Alan)

Fax 0121 455 2150

feel free to add to the list if you come up with any new ones.

here is 1 i never did know what they were - somebody try them and see if you get dg - might be the secret line........0121 455 2660!

good thing it's half term, eh, nets? my playgroup, too.

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Ok so im going to fax them a few breakdowns using the above email 2 fax system.

 

Ill give them a buzz too to make sure they remember me.

 

Then what. Am I waiting for the paperwork to come through before I start with the AQ?

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i work full time lats at the school - it's just a wonderful place without the kids at half term lol

 

anyway back to business 455 2206 alan burden - rang him this morning on that number

 

yep rundll.. after you get on dg's nerves, the papers will arrive by post with the aq

 

let the sideshow begin.........!!

If i've been helpful in any way....then tip my scales over there!

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You work in a school Netty? I work in education too! :D

 

Glad someone found that email to fax thing useful - it's great if you only want it for short term stuff like this!

Dave

____________________________________________________

HSBC: Settled - Offered full refund 2 days before MCOL - £2934.50

(Thread here)

Lloyds TSB: Settled - Offered full refund 2 weeks before MCOL - £650 (Thread here)

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yes maleo i'm in the education system!!! i'll divulge what i actuall do in the eduction system when i win!!!

 

lats... eastenders was good lol

If i've been helpful in any way....then tip my scales over there!

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i prefer the life affirming corrie! (murdering girlfriend, abandoned baby, bi-sexual boyfriends, girls preggers at 13, cilla pretending to have cancer to raise enough money to swim with dolphins) and there's liam - he's hunky! there's never any hunky guys on eastenders - either bad, sad, or bald! - no offense, crusher!

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Ah it has to be said, I'm of the Hollyoaks generation... pants acting, but beautifully ludicrous storylines! :D

Dave

____________________________________________________

HSBC: Settled - Offered full refund 2 days before MCOL - £2934.50

(Thread here)

Lloyds TSB: Settled - Offered full refund 2 weeks before MCOL - £650 (Thread here)

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oh i love sad, bad and bald lol. i can't watch corrie because i have a loathing for ken barlow!!! dunno why but he just makes my flesh crawl!!!

 

excellent news about andy 007

If i've been helpful in any way....then tip my scales over there!

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Ok then netty, drawing on our super sleuth skills....when are ours due!?

 

If you get it right within a day either side of the actual arrival date ill send you a tenner and throw another tenner in the sites pot...what say you :D

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oh i have to put my mystic meg hat on... hold on let me seeeeeeeeeeeeee!!!

 

do you mean when are we going to get an offer OR

when are we going to get our defence bumph and aq's???

If i've been helpful in any way....then tip my scales over there!

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rundll... stuff arrived in the post today - haven't seen it yet but got my son to read what i need to know. date for aq deadline 4th March

If i've been helpful in any way....then tip my scales over there!

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