Car Hub Birmingham LTD T/A Car Central - **My problem was resolved.**

[Paul Walton]

 Hi, hope you can help.

 

I bought my daughter a car two months ago for £3500, paid on a credit card. I should have gone with my gut feeling and walked away, however we had travelled a fair distance. I have asked for a refund or for them to pay for the repair – especially the oil pressure issue. So, far they have not said yes, or no.

 

I have bought another car for her, so either way this one is going. However, morally I couldn’t sell it with a intermittent oil pressure problem.  

 

I suspect they are going to be tricky to deal with.

 

I have listed the points below.

 

• The car was supposed to have a professional valet. It was just jet washed, the interior was still filthy.
• A scratch on the video, I was told it was just the light – it wasn’t.
• The logbook apparently was at Head Office, then in April it had been sent to DVLA, then in May I was told it was lost and I needed to fill in a V62 and pay £25.00. What version is the truth? I still do not have the logbook.
• April, the  Alternator  failed £300, of which £200 was covered under warranty.
• May, fanbelt broken towed to the garage £168
• May -  oil pressure – stop engine warning light. I have not used the car since.
• We were told the cambelt was changed at 65,000 miles . This is incorrect, our local garage has confirmed it has not been changed – but needs to be.
• Water ingress in both headlights and water leaks out of the door. We were told this was because it had been jet washed. Two months on the car has not been jet washed, the lights are full of water.
• On the sales invoice it states 75000 miles it was 78000 miles, this was verified by MOT’s

 

[Paul Walton]

Great thanks very much. I will start the process.

[Paul Walton]

https://www.carcentralbrum.co.uk/about.php

 

Yes, you were correct too. Buy local.

[Paul Walton]

They have refused a refund, stating it's after 30 days.

 

However, I think they want me to go away.

 

Repair to fix everything locally £750, I would accept 50% of that then I can sell the car and not feel bad. I would lose about £500 selling it privately - but at least it okay.

 

Or they take the car back and refund me £3000. They are really bad news, they stated it's my fault for buying a car 100 miles away!!

[Paul Walton]

Thanks very much. I have some homework to do, !!

Do I have to get the work do before taking action against them?

 

[Paul Walton]

Thank you all very much. I will raise the points and take action.

[Paul Walton]

My comments still stand. Furthermore I have copies of all the emails from myself or daughter to the dealership.

I don't think they would help your case.

 

[Paul Walton]

For clarity, the emails I refer to were to the dealership. 

Now I could post them, but I may be committing slander or libel even defamation or all of the aforementioned!

[Paul Walton]

In one reply you state that I'm not your customer, so how do you have all the documents and emails?

[Paul Walton]

Well, what a kerfuffle!

 

My experience with legal issues are let the legal people do their job. I'm sure your solicitor would advise against not posting on here.

 

I posted my problem and received good, free advice. My problem was resolved.

 

I'm more than happy to support my case with evidence and supporting documentation. As always, there is more to add and two sides to every story.