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    • Thank you for the letter, that makes things a lot clearer. So it's a statutory demand rather than self-certifying. See what @Man in the middle thinks but to me, it seems as if the lawyer has a good strategy and seems to have covered all the bases. HB  
    • Could you post up the letter, with your personal info and their reference covered up, please? It should say Letter of Claim, but let's have a look just in case. HB
    • I know dx, a lot of it was my partner and how she felt about it. I also appear to be addicted to my credit file being clean. I still worry for my partner she has too much on as it is, but I am ensuring I manage both of ours so She can forget about. i guess in terms of time I bet masses are defaulting with this economy as it is right now and high interest rates might be the only thing going for me right now. I guess  I’ll find out
    • Please see below for an extract from the letter more about my case. You have been convicted of two matters of failing to give driver details linked to two speeding offences and been disqualified in your absence. You confirmed that you did not receive the court documentation and the first you knew about the cases was on 3/6/24. As you can make a statutory declaration it is possible that we will be able to persuade the police to accept pleas to either or both of the speeding offences as they were committed within a very short space of time and withdraw the two fail to give driver details offences as normally if you plead to one or other of the speeding or fail to give driver details the prosecution will withdraw the other related offence. If successful you would not face a totting ban. In respect of the speeding offences, it could be argued they were committed on one occasion due to the proximity of the time and location and we may be able to persuade the prosecution to drop one of the speeding offences. You are technically guilty of all the offences because you accept it was you driving when the speeding offences were committed and that you did not update your change of address with the leasing company when it was your responsibility. If the prosecution will not withdraw the two failures to give driver details offences, you will face a totting ban but will be able to put forward an exceptional hardship argument. This  may or may not go ahead at the court hearing date, so we need to prepare for all eventualities. As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge. The court have dealt with the matter very quickly and have actually listed your matter for an application to suspend the disqualification pending appeal on the above-mentioned date. We could actually use this date to make the statutory declaration in court having explained the situation to the magistrates and then see if the prosecution will agree to accept pleas to one or both of the speeding offences as a way of resolving the matter without the need for you to put forward an exceptional hardship argument. It is possible the case would need to be adjourned so that we can make those representations, or the court may want to go ahead and hear the exceptional hardship argument. The outcome of your case is always at the discretion of the Court.  
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Starting My Claim


In debted
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Please click the "Report " link

 

at the bottom of one of the posts.

 

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Start your own new thread

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Hi All,

I'm new to the site (last night) and have so far downloaded and marked up all of my bank statements for the last 2+ years.

I'm getting ready to send my letter this evening.

Does anyone have any comments before I do ?

Thanks,

In debted...:)

 

I have now read up on what I need to do - Can anyone confirm the following:

 

Stage 1 - Open http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-2-letter-preliminary-approach.html

 

Stage 2 - Fill out the letter, inserting my personal details and Insert the amount plus the Interest amount and then total it.

Stage 3 - Send the letter

 

Question: Am I missing something it seems so simple... HELP

 

 

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Hello "In debted",

 

Can only advise U to read, re-read and then read again lots and lots and lots of others threads (...not only Nationwide's!).

 

There are many issues for U to consider:

 

Compound Contractual Interest at unauthorised vs authorised rate.

Simple Contractual Interest at unauthorised vs authorised rate.

Interest on Interest Charged.

S69 Interest @ 8%.

No Interest at all (...although they will have charged U!)

Claims for more than 6yrs.

Spliting your claim for Multi-Applications (...especially if in Scotland!)

to bring U within the scope of the Small Claims threshold.

Getting statements from more than 3yrs ago...etc etc

 

For each potential claimant there will be a different senario.

 

I, myself, am looking for confirmation for which is the best address to send my own S.A.R. to, as lots of others have sent theirs to different ones.

 

Best of luck!

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Hi MTM,

Thanks for taking the time to write back. I'm with Nationwide and have gone through on line statements dating back to September 2004.

I found a total of £1173.50 plus interest of £337.49 giving a total of £1510.99.

I sent my letter recorded delivery to Nationwide House, Pipers way, Swindon SN38 1NW.

Just counting down the 14 days.

I'm currently sitting with a £3000 overdraft so depending on how they respond I will either go back for a further (6 years) or settle for the claimed amount.

Good luck with your claim.

All the best

Mike...:)

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Hi ID,

 

Only my opinion mind...But in your case I think that I would send off a S.A.R. for ALL your previous years charge details. Then once got, add to your current charges and using either one of Vampiress's or Mindzai's Spreadsheets, work out Daily Compounded Contractual Interest to get back what is rightly yours...your prerogative of course!

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Hi ID, you haven't included the 8% interest in your prelim letter have you? Also, if you finish this claim I'm fairly sure you can start another claim for the rest of your backdated statements though would probably be best to just do one claim. Just my opinion.

Nationwide

13/10/06 - S.A.R - (Subject Access Request) sent

01/11/06 - Statements received

02/11/06 - Prelim letter sent

11/11/06 - Standard response to prelim

14/11/06 - LBA sent

17/11/06 - Standard response to LBA

04/12/06 - MCOL Issued

06/12/06 - MCOL Acknowledged

07/12/06 - Paid (almost in full)

 

HSBC

14/10/06 - S.A.R - (Subject Access Request) sent

25/10/06 - Statements received

02/11/06 - Prelim letter sent

23/11/06 - LBA sent

31/01/07 - MCOL Issued (finally!!)

07/02/07 - MCOL Acknowledged

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Are you talking about the 8% interest as on the spreadsheets, or interest charges on the account?

Nationwide

13/10/06 - S.A.R - (Subject Access Request) sent

01/11/06 - Statements received

02/11/06 - Prelim letter sent

11/11/06 - Standard response to prelim

14/11/06 - LBA sent

17/11/06 - Standard response to LBA

04/12/06 - MCOL Issued

06/12/06 - MCOL Acknowledged

07/12/06 - Paid (almost in full)

 

HSBC

14/10/06 - S.A.R - (Subject Access Request) sent

25/10/06 - Statements received

02/11/06 - Prelim letter sent

23/11/06 - LBA sent

31/01/07 - MCOL Issued (finally!!)

07/02/07 - MCOL Acknowledged

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Hi Kirsty,

 

Just spent an hour typing with one finger something really long in reply to your last post to clarify...was timed out on here...and the whole thing got deleted when I logged back in!!!...:(

 

To sumarise...U can either charge your own interest rate % or wait until U file your Court Claim and claim S69 Statutory Interest @ 8%...BUT NOT BOTH!...is my understanding of things.

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I see, so how do you work out your own interest rate?

Nationwide

13/10/06 - S.A.R - (Subject Access Request) sent

01/11/06 - Statements received

02/11/06 - Prelim letter sent

11/11/06 - Standard response to prelim

14/11/06 - LBA sent

17/11/06 - Standard response to LBA

04/12/06 - MCOL Issued

06/12/06 - MCOL Acknowledged

07/12/06 - Paid (almost in full)

 

HSBC

14/10/06 - S.A.R - (Subject Access Request) sent

25/10/06 - Statements received

02/11/06 - Prelim letter sent

23/11/06 - LBA sent

31/01/07 - MCOL Issued (finally!!)

07/02/07 - MCOL Acknowledged

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Hi Kirsty,

 

READ READ and Re-READ other more capable people's threads...lol

 

The gist of what interest that U would charge the Bank would be the same % rate that the Bank would charge U if U had borrowed its money without its permission...i.e. @ the Banks Unauthorised O/D % Rate.

(Contract Law says that a contract has to be fair and equal to both parties...I'm lead to believe)

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...which in Nationwide's case was 24.9% the last time I looked on its website!

 

As U can see...It's alot more than the S69 Statutory Rate of 8%

So for someone claiming significant charges from a few years back it can make a HUGE difference!!!

 

I think that quite a few people have had successful claim payouts already by using Daily Compounded Contractual Interest % Rate.

 

The S69 Statutory Interest Rate of 8% is what the Court would apply to a winning claim if asked to do so by the Claimant.

 

But as the Banks are rarely, if at all, contesting claims, it does no harm to claim the former rate, with the later as in the alternative for the court to consider if the Bank actually contested the use of Daily Compounded Contractual Interest.

 

The Court will ONLY give the Claimant what he/she claims for, if it is put down on the forms for the Court to consider!!!

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So how do you find out what a banks rate is? I have a claim against HSBC and would LOVE to claim extra interest!

Nationwide

13/10/06 - S.A.R - (Subject Access Request) sent

01/11/06 - Statements received

02/11/06 - Prelim letter sent

11/11/06 - Standard response to prelim

14/11/06 - LBA sent

17/11/06 - Standard response to LBA

04/12/06 - MCOL Issued

06/12/06 - MCOL Acknowledged

07/12/06 - Paid (almost in full)

 

HSBC

14/10/06 - S.A.R - (Subject Access Request) sent

25/10/06 - Statements received

02/11/06 - Prelim letter sent

23/11/06 - LBA sent

31/01/07 - MCOL Issued (finally!!)

07/02/07 - MCOL Acknowledged

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Sorry In debted we seem to have taken over your thread!

Nationwide

13/10/06 - S.A.R - (Subject Access Request) sent

01/11/06 - Statements received

02/11/06 - Prelim letter sent

11/11/06 - Standard response to prelim

14/11/06 - LBA sent

17/11/06 - Standard response to LBA

04/12/06 - MCOL Issued

06/12/06 - MCOL Acknowledged

07/12/06 - Paid (almost in full)

 

HSBC

14/10/06 - S.A.R - (Subject Access Request) sent

25/10/06 - Statements received

02/11/06 - Prelim letter sent

23/11/06 - LBA sent

31/01/07 - MCOL Issued (finally!!)

07/02/07 - MCOL Acknowledged

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  • 2 weeks later...

Hi Guys,

Thanks for taking over my thread... lol

Today I received a letter from the nationwide which reads:

Thank you for contacting us on 05 December 20{about charges incurred on your flex account.

We appreciate the time you've taken to get in touch with us about this issue, and are grateful for the opportunity to explain the rationale behind our charging policy. We are aware there has been a lot of speculation about fees and charges in the media and that the Office of Fair Trading has issued a directive regarding credit cards.

As you know if we allow items to be paid and it means you exceed your agreed overdraft Or we have to return an item unpaid on your account then we will make a charge in accordance with the terms and conditions. Details Of our tariffs are contained within out `FlexAccount Interest Rates and Charges' leaflet, freely available in branches and provided when opening an account and agreed to by yourself when you sign in acceptance of these terms when signing the application forms.

Nationwide believes it is open and transparent about charges and members are pre-notified prior to charges being debited via their monthly- statements. If, at any time, we make changes to the tariff, account holders are always informed. We hope that you will feel that you can abide by the terms and conditions of the account but if you cannot, then regrettably it may be appropriate. for you to consider alternative banking arrangements.

I hope. that this has helped to clarify our position and you will appreciate why I am unable to refund any charges on your account. If you have any further queries don't hesitate to call me. My contact number is 01793 712603

I must make you aware The Nationwide Group uses the Financial Services Authority rules when dealing with customers' concerns. I've enclosed a leaflet that explains our Internal Complaints Procedure should you not be happy with my reply.

Yours sincerely

Richard Huntley

Customer Service Manager Member Account Servicing

What do I do if I'm still unhappy?

The Nationwide Group uses the Financial Services Authority rules when dealing with customers' concerns. Under their guidelines, you inay consider the following course of action if you're not satisfied with my response.

1. Our Member Service Department can review your concerns. I will be glad to refer it for you. If you decide to go ahead with this option, please contact me.

?. If you are still not satisfied, you may then approach the Financial Ombudsman Service for an impartial, independent assessment of the situation.

if vou don't come back to us within the next. aG days, I will close our file.

Its my guess that they are not going to play ball, what should I do now?

Any (sound, lol) advice appreciated.

Thanks,

In debted

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That's a standard letter. Just continue with the next letter once the 14 days have passed.

Nationwide

13/10/06 - S.A.R - (Subject Access Request) sent

01/11/06 - Statements received

02/11/06 - Prelim letter sent

11/11/06 - Standard response to prelim

14/11/06 - LBA sent

17/11/06 - Standard response to LBA

04/12/06 - MCOL Issued

06/12/06 - MCOL Acknowledged

07/12/06 - Paid (almost in full)

 

HSBC

14/10/06 - S.A.R - (Subject Access Request) sent

25/10/06 - Statements received

02/11/06 - Prelim letter sent

23/11/06 - LBA sent

31/01/07 - MCOL Issued (finally!!)

07/02/07 - MCOL Acknowledged

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