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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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No signs/ leaves covering lines - PCN complaint?? Meadow Close, Richmond TW10 7AJ


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You will certainly be able to have the last two cancelled on the grounds that,  since the vehicle was not moved during the whole period, it was a  'continuous contravention', where the convention is  that you cannot be punished more than once for a single offence.  The council may well reject that, but you would almost certainly win at adjudication, particularly since DYL's are 24/7 , ie not an intermittent restriction and therefore you were in contnuous contravention for the whole period you were parked there.

 

The first pcn is more contentious and would rely heavily on whether the councils pics show the leaves totally obscuring the DYL.

 

There should be pics on Richmonds website.

 

https://www2.richmond.gov.uk/PCNViewer/

Edited by Michael Browne
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You need to submit a challenge for each pcn (separately, but refer to the others) before 24th Nov. 1st one DYL were totally obscured by leaves, 2nd and 3rd 'continuous contravention'.

 

They will reject, but re-offer the discount. At that point you will have to decide whether to continue with  all 3, thus losing the discount or accept you were in contravention, pay the discount on the first and be prepared to dispuute the continuous ones as far as adjudication if necessary.

 

You would be risking the full penalrty on both but there have been numerous Tribunal cases to support this ground:- 2110166557, 2140191859, 2140184092, 2140234882

 

Going by your pics (and without seeing the councils) personally I'd take all 3 to adjudicaion,  you'd almost certainly win the last two and would be risking the full penalty on the 1st.

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As long as you challenge before 24th the pcns will be on hold until they reply. I don't know how efficient Richmond are, but it could be 5-6 weeks.(esp with covid)  If rejected, as is likely, they will allow a further 14 days for the discount, so that's 7-8 weeks before anything has to be paid. As  I said, it's only at that point will you have to decide whether to continue with  all 3, thus losing the discount or accept you were in contravention, pay the discount on the first and be prepared to dispuute the continuous ones as far as adjudication if necessary.

 

To get to adjudication , the council has to send a Notice to Owner (28days after the 14 day discount runs out,)  You then have 28days to make representations to the NtO and they then must reject within 56 days. You then have 28 days to appeal to adjudication which at the moment are taking 10-12 weeks or longer. In other words, it could be April or May before you reach adjudication with a good chance of 2nd and 3rd pcns being cancelled. But be warned you must keep on top of everything , adhere to the timesclaes for each pcn and not let things slip, it will involve a fair amount of work on your part.

 

Looking at the council pics, I can't see an adjudicator allowing an appeal on the 1st pcn on the basis of obscured DYL's

Edited by Michael Browne
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Personally , for 2nd & 3rd, I'd forget about leaves obscuring the DYL's.  

 

In the council pics taken 10 days before yours, the DYL's can be seen and there is nothing like the amount of leaves as in your pics and they wll reject on those grounds alone.

 

Far better to concentrate solely on "continuous contravention" as they then have no wriggle room and if they reject must justify why.

 

Mention that their own photographic evidence from all 3 pcn's show the vehicle in the same position, confirming that the vehicle did not move for the whole period

 

 

Edited by Michael Browne
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  • 1 month later...

Adjudication would be a risk. The prime evidence would be the councils pics taken at the time of the contravention and these do show DYL's (admittedly worn). Whether an adjudicator would find that they were insufficiently clear is anybody's guess. Personally I'd take the discount, but it's your money if you're prepared to gamble.

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