control debt solutions and an IVA - owe more now then when i started.

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well, im even more confuzled now

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ooooooooooooooh weres that *looks*

 

thanks

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got this from 1st crudit:D:

 

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also ive ccad everyone. all the others the post office could find them via the post code but not cap 1:confused: the postcode is defo right! it was on the letter they sent me:confused:seems a bit dodgy

[babybear39]

Some DCAs give out PO Box addresses and their mail is forwarded on to another address.

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found these not much info like but i thought id put em on ne way

 

 

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so anyway,

 

All my cca letter have been recieved yesterday and today but the welcome one is till showing as "accepted in post office":confused:

[babybear39]

RM says they take up to 14 days to get a sig for an RD letter.

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ah right i thought it was a few days , ill keep checking:D

[babybear39]

It's now a waiting game and who blinks first

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Ive had belmont thorton doing my ppi and charges claim for me.

 

Had a letter from barclaysharks offering a refund and they said they would set off the amount on the remaining debt.

 

The debt was sold to lowlifes two years ago, a noa was recieved.

 

I forwarded Belmont the letter off barclaysharks along with the n

[Hacked_Off]

Ive had belmont thorton doing my ppi and charges claim for me.

 

Had a letter from barclaysharks offering a refund and they said they would set off the amount on the remaining debt.

 

The debt was sold to lowlifes two years ago, a noa was recieved.

 

I forwarded Belmont the letter off barclaysharks along with the noa and a letter saying I don't agree to this I'm sure your aware they can't set off once it's been sold.

 

Then today a letter has come from Belmont saying we have secured a refund and our fee is due!! So i think they have ignored what I sent them and accepted anyway. What can I do about that?

 

As far as I'm concerned there fee isn't due until I recieve that refund not lowells.

[ims21]

Barclaycard have started doing this of late and sadly fos are agreeing with the approach they are taking.

 

The courts may think differently and I fear that your only chance of getting that refund paid to you would be to issue. There is case law on setting off to a third party.

 

Edlington Properties Ltd v JH Fenner and Co

 

Ask BT why they have apparently accepted the offer when your written instructions were not to do so

[Hacked_Off]

Barclaycard have started doing this of late and sadly fos are agreeing with the approach they are taking.

 

The courts may think differently and I fear that your only chance of getting that refund paid to you would be to issue. There is case law on setting off to a third party.

 

Edlington Properties Ltd v JH Fenner and Co

 

Ask BT why they have apparently accepted the offer when your written instructions were not to do so

 

The thing is though why should I have to chase this through the courts when bt are being paid to do al that. Surely if they don't and I have to do it no fee is payable!

[ims21]

Don't quite follow you...looks like your sentence cut off mid way.

 

If you're asking why shouldn't BT be challenging this then even if they did then BC will ore than likely just tell them that that is what they have done and that is that. BT won't be interested in arguing through the courts.

[dx100uk]

why oh why did you use a fleecing reclaims company?

 

you've been here since 2009 and should know better!

 

dx

[ims21]

You'll probably find in their T&Cs that if the refund has been secured, whether by way of set-off or by payment to you, then they have effectively done what they contracted to do i.e. obtain a refund from the lender.

 

I reckon you still ought to ask them why the offer was accepted against your written wishes.

 

Claims companies really don't have the client's best interest at heart...only their 30% fee which is why the advice on here is to steer well clear of them.

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why oh why did you use a fleecing reclaims company?

 

you've been here since 2009 and should know better!

 

dx

 

I tried doing it myself and got nowhere

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Terms say

 

I/ we understand that if the loan company or credit card provider uses my/ our redress monies to reduce an outstanding debt balance on my loan or credit card a full fee will still be payable to Belmont Thornton

 

But like I say the debt was sold so I have no debt with Barclays and I gave bt proof of that and not to accept the offer. I explicitly stated " I do not agree to the amount being offset"

[ims21]

As before...get BT to put in writing why they went against your written instructions.

 

Court action may be your only route to getting the money paid to you but that could be a lottery as well.

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" Thankyou for your recent letter in which you wish for your compensation to be paid to your bank account. We have informed the lender of your request. Unfortunately it is at barclaycard loans and cards discretion as to how tey wish to allocate the redress amount.

 

In this instance the lender has decided that it will be remotes the amount to arrears/ outstanding balance.

 

Thank you for your cooperation"

 

I asked why the accepted the offer when I told them not to. As you can see they have not responded.

[ims21]

Remind them that they have not answered your question and demand an answer

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I have, in capital letters. I've also said I require a final response. Then I'll take it further.

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Dear X

*

Thank you for taking the time to contact Lawrence Dickinson regarding your complaint.

 

We are very sorry to learn of your dissatisfaction, as the provision of a high level of service is very important to Barclaycard.* Your correspondence is being dealt with by this office on behalf of Mr Dickinson and we aim to resolve matters by 14 September.

*

*

We want to reassure you that we are dealing with your complaint as quickly as possible, and will investigate all aspects fully. Should you have any immediate queries, please contact us on the telephone number above and we will be happy to assist you.

 

Please visit http://bit.ly/hoQ9DWfor further information on how we deal with complaints.

*

Thank you for again for taking the time to contact us.

*

Kind regards,

*

Peter Ross** |** Senior Customer Relations Manager

Barclaycard** |** Directors Office** |

 

I like the way he's calling me x an not my actual name!!

[Hacked_Off]

Had another reply from Belmont still not answering my question. There letter has two sentences basically saying "it's not our fault . The fee is still due " I've written to them again asking for the final response and an answer to why they accepted the offer when i told them not to. What would the next stage be?

 

No reply from Barclays either surprise surprise.