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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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tax credits and need to ring them for my childcare costs to be checked - ** RESOLVED **


Terrifieddebt
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I think that’s why in some sense I don’t want to ring again as I’ve spoken to somebody and changed it also online. The childcare has been removed but not the single to joint. If I get somebody who is horrible it’s going to set me off again worrying.

 

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Hi 

 

another update. My claim is closed and I’m just awaiting the overpayment letter. It closed yesterday after u contacted them again and for some reason they paid me one last amount. She said my claim won’t be backdated as far as I’ve told them as they allow a month anyway. 
 

anyway I’m happy to say I no longer claim tax credits and other than dealing with the overpayment, all of my drama is over ( I’m sure I’ll come back for advice on paying it back). As good as tax credits are I genuinely hope I don’t have to deal with them again, ever. 

 

thank you to everybody who took their time to comment. I’ll be sitting down and compiling a list to sort out my ongoing debts now. 

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Hi dx what should I do. He just said hmrc would be back in touch and that he’d note that I was on maternity 

On 28/01/2020 at 12:39, dx100uk said:

dca's are not bailiffs and can safely be ignored.

 

call the number shown on the letter

I’ve just seen this. Noted for in future 

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