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    • OK, relenting on my above irritated post ... It's worth defending it.  At the very least they are likely to offer a deal. Plus  PE have added two completely invented amounts.  The £100 charge has morphed into £125.  Then they've added £50 legal representative's costs although they have no legal representative.  Even if it went all the way to court and you lost, the  judge would likely disallow the made up £25 + £50. Please fill in the sticky as dx asked. Then dx will be on with details of how to defend.
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    • Will check back in when the SAR from MCB is back and get advice on how to raise the formal complaint and what to say x
    • With the best will in the world stop being an idiot.   Feeling bad because of a soulless entity that couldn't give a **** about you.   Life happens, it's how we move on.   SAR to MCB. Once info is back, raise a formal complaint.
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Armtrac Security Services/KBT/BW PCN Claimform - Sandy Acre carpark in Hayle, Cornwall **WON**


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My wife has directed me to post on this thread as I have just successfully won against these charlatans

 

My hearing date was all set at my local court for 31st October 2019

all defence papers were filed and served and frankly I was really looking forward to it!


This morning I received a letter from BW legal stating in a one line response that I was to take this letter as a notice of discontinuance whereby the claimant KBT (armtrac) discontinues all of the claim.


I am beyond disappointed that I didn’t get my chance to see these idiots across a desk!
And that’s it I don’t appear to be able to take this further?


I now realise I should of had the courage of my convictions and faith in the advice of others to issue a counterclaim!
What I have now in my possession is a file of information which would be Gold-dust to the next person in my position!


I feel like I would be able to get some sort of closure if I could pass some of this wisdom on but there are many posters here already and every case is different in its own way


The key points in my defence were as follows and useful to anyone ‘caught’ at Sandy Acres.


Keep the original parking ticket you purchased and send a copy to KBT with a covering letter ASAP

do not identify the driver at any stage of the process!!!! 


The blue sign uses the word penalty which is contrary to the IPC codes of practice 


The red and white sign has a café open sign in front of it  which obscures it from the drivers view both available to download via Google maps


Check the date you receive NTK mine was 71 days


Do an SAR and you will get back the pictures of the alleged offence

in my case they were of such poor quality you could not tell which way up the ticket was in the photo and in no image they held was there a picture showing the ticket and the vehicle numberplate. They offered no other evidence.


Pretty soon you will see the money is being sought escalate until they no longer match the figure on the NTK even if it is sent within 56 days
When you see a breakdown of costs for the money being sought it will ultimately include legal costs, typically £60 that the solicitor knows cannot be recovered in Small Claims Court.

Personally I am now considering reporting BW legal to the law society or solicitors ombudsman for being party to a process which is fundamentally dishonest, an abuse of process, and a complete waste of court resources?

 

i am happy to help anyone who needs assistance but rest assured that their case against you relies on you caving in and paying, they have no plan B but will try and make you doubt your ability to defend yourself.

 

Dont worry about small claims Court, it isn’t crown court, just an office with 3 desks and certainly less stressful than a job interview or meeting with the bank and less at stake.

 

I got to one week from my court date and they gave up!

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Thanks I’m happy to put something back !

I didn’t have the courage of my convictions to counter claim even though I was really quite proud of the thoroughness of my court bundle !

i really wanted the opportunity to get into the detail with the judge and felt quite cheated when it ended, but of course I realised that they had just moved on to their next victim 

will watch this space 👍

 

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I am of course happy to post any of the documentation I possess as it will no doubt help others but out of context they only serve to be confusing until you get to that stage in the process I think.

 

Right let’s start at the beginning with Armtrac:

once they have stuck a PCN on your car you have unwittingly embarked on a long and weary process ( my journey started August 2017 and ended in October 2019).

 

You need to decide at the outset whether you are a payer or want to stand up for yourself.

 

if you pay these people (who are a couple of ex clampers with some headed paper and a typewriter ) then you are doing yourself a dis service and anyone coming after you.

 

if you decide to stand firm then by all means use the expertise in the forums but redact anything from your posts which could identify you or your case or your vehicle, guess what the Armtrac read these posts too 👋

 

All their documentation is carefully worded as a parking charge notice as the industry guidelines they are supposed to adhere to specifically prevent use of words like penalty or fine. See IPC guidelines section 11.2 I think (passing yourselves off as the authorities)

 

dont think for one one second that the correspondence you have received is unique to you as I have received every one of Armtrac’s invitations to pay

 

Nobody with any legal brain whatsoever even reads what you write until much later in the process.

 

when you receive the Notice to keeper this means they have failed to identify the driver KEEP IT THIS WAY !

 

You must engage with the Claimant though as cases that have failed are because the defendant did not engage !

 

this is your opportunity to give the judge something to work with !

 

i will post my engagement letter on my thread later !

 

from the point NTK is issued the law states that the amount claimed by the Claimant must match the amount on the NTK, unfortunately they are limited in their ability to put the frightners on you unless this figure is seen to go up.

 

The figure won’t go above £250 though, if it does they have to pay more to start a small claims Court claim against you.

most claims will top out at about £247, mine did !

 

the reason is that to put you through all this worry and self doubt the maximum it will cost them £25 !!!

 

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Hi

in no particular order

the reason I think that no legal brain is involved in the process until much later is that I was told on another forum these are laughingly referred to as roboclaim on another forum.

 

I was told what the next letter in the sequence would be before it arrived

to test the theory that I was conversing with a computer in December 2017 I sent them my joke response on a Christmas card  and got the predicted reply.

 

Finally and most significantly I pointed out that they had exceeded the 56 days they are allowed to serve the NTK over a year before BW Legal binned it

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Yes no problem remember to do a witness statement for your partner or anyone else that was there if you intend to rely on their evidence or wish them to be able to speak at a hearing 

will be posted within the hour

cheers

 

 

P.S. witness statement.pdf

 

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Thanks for your summary ericsbrother 👍

 

i am not putting myself forward as any kind of expert in this but I would say I’m a seasoned veteran now.

 

my determination to resist never really diminished but that was due to the forum people cajoling me when I was thinking of giving up.

 

the 2 witness statements are really just a covering letter and of little help without knowing what the references are,

photos:

1 blue sign with the word penalty 

2 white sign part hid by cafe sign

3 reflected image showing their man using a mobile phone camera

4 their photo of the contravention showing no legible detail

 

docs:

1 witness statement 

2a NTK

2b excerpt from CPR stipulating 56 days

2c &d excerpts from CPR saying can’t claim more than figure on NTK

3 copy of ticket

4a initial letter to armtrac following NTK

4b copy of signed receipt 

5 second witness statement 

6 excerpt from IPC codes of practice 

7 BW Legal claim breakdown 

 

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I’m going to post a redacted letter onto this thread over the next few days.

it is the last letter I received from BW Legal before the notice of discontinuance of claim.

 

in it they go through my defence point by point in an attempt to counter it,

they don’t mention the >56 days or the two warning sign contraventions

however it would be interesting to see someone with the knowledge go through it point by point as that is what I was hoping the judge would do

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