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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Housing Assoc changed door lock without notice


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I think if your friend approches the HA to say that the flat was their main home even though they worked away a lot of the time, Questions will be asked as to why housing benefit have been paying the rent, That could open a huge can of worms

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When i read the OP,  i got the impression that the locks had been changed shortly after the tennants death but it has actually taken 8 months

That is 8 months that the son hasn't made any contact at all with the HA so as far as the HA is concerned the flat has been empty all that time

 

I have a few questions

 

Has there already been a successsion of the tenancy in the past

 

Why would the council tell the tenant to pay council tax as a single occupancy knowing it was another adults main home

 

Why and for how long was housing benefit paying the full rent despite a working adult living there

 

The poster said that "He and I have tried daily to call but never get to first spot on queue before other constraints take over" so for 8 months you didn't think it was worth waiting a bit longer on hold to actually speak to someone ?

 

As the mother had had the tenancy since 1977 it is possible the son has always lived there, If that is so, How long has the son lived there over the age of 18 and working, That would give an idea of the possible liability they would face if they were prosecuted for benefit fraud

 

As the son or poster have had no contact with the HA in 8 months, They wont know what process the HA have gone through to regain control of the flat, All we can say is it wasn't quick

 

Personally i think the son should cut his losses and go find somewhere else to live,  The deposit on a new flat would be hugely cheaper than a possible prosecution for benefit fraud and the possibility of a criminal record

 

 

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