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    • Hi, the vehicle went to Audi Chingford on Thursday 13th May. I did state beforehand that I only wanted a diagnostic. The technician out of courtesy opened the drain letting huge deposits of water escape the seals. Video evidence was provided via AUDI cam. The link for the audi cam has been forwarded to BMW and Motonovo. I spoke to branch manager explained the situation and he stated he would sent me an email outlining the issue. Audi state this is not really an issue and more of a design flaw. However, the seals still have water ingress. I purchased the vehicle with £0 deposit on a 60 months HP plan for £520.00. The vehicle total was £21000. I did not go for any extended warranty. I live almost 70 miles away from the aftersales centre in Peterborough. I have previously uploaded the document I forwarded to BMW however it was in word format. I have had to buy a new tyre almost three days after purchasing vehicle. BMW still have not compensated me for the v62 cost as they said they would. 
    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Notice of intended Prosecution


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Just a very quick Question on the 14 day rule, The alleged offence took place on 21/05/19 going through lights as changed to red ? Not going to dispute, was going to just accept a What's driving us scheme work shop, however maybe the 14 day rule applies here, 21/05/19 alleged offence, Notice issue 04/06/19 which is 14 days after alleged offence, received notice today 06/06/19 which now totals 16 days from alleged offence ? Thoughts please, reply accepting scheme or dispute under 14 day rule. Many thanks 

Edited by shywazz

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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AIUI, only the first NIP is subject to any 14 day rule, and that's the one that will go to the Registered Keeper* as held by the DVLA.

 

Are you the Registered Keeper on the V5C document, or is it perhaps a company car or lease car (or somebody else is registered keeper)?

 

Go and check the V5C - don't just assume it's you.

 

*  Note that the Registered Keeper may not necessarily be the owner of the car.

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Are you the Registered Keeper of the vehicle (i.e. do you hold the V5C?). Are all the details on it correct? Have you recently bought the vehicle or changed address?

 

The dates that you quote make it likely that the first NIP (the only one subject to the 14 day rule) went to somebody else who nominated you as the driver. 

 

The comparison with Mr Beckham is not quite appropriate. In his case it was indeed the first NIP that was deemed served late but it went to Bentley Motors (the Registered Keeper) not him.

 

As an aside, it is unlikely that you have seen action taken against you for crossing the stop line as the lights changed to red. Red light cameras only operate if any part of the vehicle crosses the line after the red light comes on. Your NIP should show how long "into the red" it was when you crossed the line. 

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Hi. And thanks for the replies. It's correct that I own the car. And indeed only I drive it. I will not be disputing the offence. This is indeed the 1st notice about this offence. Not been sent to other persons. Since the notice was dated on the 14th day after the offence took place. And 2 days for delivery. Total 16 days does this fall foul of the 14 day dead line rule. If so I will dispute for this reason. Otherwise I will just accept the offer of the driver awareness scheme. To prevent fine and points. Cheers 

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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Are you the Registered Keeper on the V5C?  That's what's important regarding the NIP being served in time.

 

As I noted above, being "the owner" does not necessarily mean you are also the Registered Keeper.

 

Is it your name and current address on the V5C as Registered Keeper?  If it is, then you may have a defence to the red light charge because the NIP was not served in time.

 

But you still have to comply with any s.172 request to name the driver.  If you don't this is a separate offence to the red light, and will cause you much more grief.  (That's assuming no time limit applies to the 172 request...I'm not sure).

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Hi. Yes all documentation regarding motor car in my name. Cheers 

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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No, no time limit applies to a S172 request.

 

If you are absolutely certain that:

 

1. You are the Registered Keeper of the vehicle (forget about ownership) and

2. That the V5C shows you as such and that the details are all correct in every detail (get it out and check it) and

3. That the "docref" date on the bottom is a good bit before the date of the alleged offence

 

then you may have a cast iron defence in that the NIP was served late and a prosecution cannot succeed. However, you need to make absolutely certain of all those facts. A good strategy might be to include a letter when you send your S172 response (which, as has been explained, you must do regardless of any issues with the late NIP) asking why the NIP was served "out of time". They may (a) explain the reason, (b) drop the matter out of "embarrassment" or (c) make you an offer of a course or Fixed Penalty.

 

The peril you must be aware of is that if there is a valid reason for the late NIP (which you don't discover) and you take the matter to court the chance of a course or Fixed Penalty will, by then be lost. If convicted you will then be sentenced in accordance with the Sentencing Guidelines and you will face prosecution costs which will be between £250 and £620.

Edited by Man in the middle
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Hi. Yep everything in my name. Had car from new and same address for 10 years.. 

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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Sorry, I probably seem a bit over-pedantic about this, but a lot of people come a cropper because they thought that they were the RK on the V5C, but don't actually check it.

 

The only document that is important is the V5C.  Does "all documentation" and "everything" include the V5C?  Have you got the V5C and have you checked it to make sure?  (It's just that you haven't actually confirmed this unequivocally.  Without knowing, it's impossible to say if you may have a viable defence.  eg when people change address they often think they've notified DVLA by getting their driving licence changed, but forget to change the V5C as well. )

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Hi. Yes V5C is in my name. Cheers 

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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Well, if you own the car and if you are recorded as Registered Keeper on the V5C (and your address is correct) and the NIP is outside* 14 days, then it looks as if you may have a defence.  But if you have received a s.172 request to name the driver, you still must do this within the timescales, otherwise you are committing a "worse" offence.

 

* I can never remember if the 14 days relates to date of issue or date of service, and also can't remember if the date of the offence counts as day 0 or day 1.  Also, AIUI, it's very unusual these days for the first NIP to be issued late.  Are you sure this is the first one?

 

Hopefully Man in the middle or someone else can give you more reliable advice than I can!

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