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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Account closed 4yrs ago. can I still claim?


Tanjawi
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Hi All. I closed my Barclays account in 2002. Originally opened in 1998 and between the above yrs I had a few charges. Can i still claim back from 2000 - 2002? Thanx.:confused:

 

 

HSBC - £606.90 claiming 24/4/06

Barclays - claiming £1082 - prem letter sent 3/5/06.

HSBC - claiming £744 - £320 offered 2/5/06. No gracias!

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You will find answers to all your questions in the FAQ's section:

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=5

 

In short YES you can claim for an account that has been closed.

 

Once you have had a good read around the forums if you have any further questions come back and someone will be delighted to help you out x

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Yes - read the FAQ and familiarise yourself with the whole process and when you're ready, do it :)

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

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Will do just that and keep you posted.

 

Just a thought - It would be nice (on a voluntary basis) that each one of us that receives a refund pays a small percentage of it to charity. We will hopefully be numerous so a little from each can raise a lot. Maybe you've already thought about it but I think it would be a nice gesture.

Barclays - claiming £1082 - prem letter sent 3/5/06.

HSBC - claiming £744 - £320 offered 2/5/06. No gracias!

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  • 2 months later...

I've had a miserable offer from Barclays. Having rejected it they state that they are sorry I will have to proceed with county court. I am going away shortly for a four week period. Is it ok to file my claim when I come back or do I have to stick to the deadlines I've quoted to the bank? I'm just worried about getting a court date when I'm out of the country.

Barclays - claiming £1082 - prem letter sent 3/5/06.

HSBC - claiming £744 - £320 offered 2/5/06. No gracias!

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Barclays - claiming £1082 - prem letter sent 3/5/06.

HSBC - claiming £744 - £320 offered 2/5/06. No gracias!

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at the bottom of one of the posts.

 

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Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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