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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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How does the builder trade - sole trader, partnership, ltd company? If a sole trader are you sure he has assets - he may have a nice sparkly van but the chances are it is not his? When was your original Judgment obtained?

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Hi Ploddertom -

 

The CCJ was issued 4 years ago.

I believe he is a sole trader. Other than his new home, which he bought only last year according to Land Registry, I have no idea if he has any other assets.

 

As for his van, I believe that even if that was his own, since he needs it for his work, just like his tools, it cannot be taken by the HCEOs. As its value will probably be over £1350 hen it will not be exempt from seizure unless of course it is on finance which is what I would expect it to be.

 

 

My reasons for asking how old this was is because it comes across strongly the payment you both agreed to was done mutually and if it had got to over 6 years then it may have been awkward. Someone earlier gave you an idea of the type of HCEO you need to contact and it would certainly pay you to speak to them on Monday morning

- cost of applying is approx £66 - find the time to go to https://thesheriffsoffice.com/ and have a good read of the various articles on there

- in particular the FAQ's.

 

Whatever you do steer clear of the company that appears on Ch 5.

Edited by dx100uk
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You are reading too much into the context.

 

If the debtor pays in full then you will get every last penny back and the Enforcement Co gets to keep their fees (charged on top of the debt).

 

If an agreement is reached to pay by instalments then the payments are apportioned so that both yourself & the Enforcement Co get a continuing income stream which is what the % split is all about.

 

When eventually it is all paid you will have received what you claimed for originally in full and they will only have recovered their fees.

 

They will NOT be taking a proportion of the debt for themselves unlike Claims Management Cos who do take a %age as their commission.

Edited by dx100uk
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DCBL are the company featured in Ch5 Can't Pay, We'll Take it Away.

 

They have form for not sending the correct paperwork out and adding all fees on their first visit.

 

They do not have their own Authorised HCEO but instead pay to use the services of one from another company who actually lives in Florida.

 

There is a question mark against both DCBL and the HCEO they use which hopefully may get resolved before too long. I'm not sure if you have been warned of this.

 

There is nothing stopping your debtor applying for Set Aside but would think it very unlikely given the time span and payments he has been making previously.

 

He could also apply for a Stay of Execution against the Writ if he has grounds to do so - again I think unlikely given past history.

 

He could also apply to the Court to set payments he must make to you, if this does happen and you decide to go the HCEO route then let them deal with all payments as if he defaults at any time they can step in to continue enforcement.

 

Do not be tempted to deal with your debtor yourself as if you engage the services of the HCEO and you do this then you can be held responsible for their charges.

 

If the Defendant decides to pay you direct then notify the HCEO ASAP as you may have to forward any payment to them.

Edited by dx100uk
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  • 1 month later...

In case of an arrangement they should be asking you if you will accept what is offered. They should also be securing the debt by Taking Control of Goods so should they default they can then remove & sell them to satisfy what is owing - the value of the goods should be worth at least 5x what they owe.

 

In case of instalments there is no added costs to yourself. Instead payments are made on say a 65/35 split which is you receiving the greater share and the rest going towards fees. Obviously this extends the number of payments that have to be made.

 

Personally if it were me I would be looking for a minimum payment of £100 per month and preferably £250.

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