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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Brittania/BW Claimform - 3xPCNs - sth Esx college Lukers rd Southend ss11nd


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so where was he supposed to have parked in a manner that is the cause of this action?

 

Knowing exactly where this was allows us to have a look at the site on google and also offer advice on the likelihood of Britannia having a valid contract with the landownr and be able to offer parking contracts to the public. For example, on a residential development it is rare for the parking co to ahve the correct authority and even rarer for them to get their signage right.

 

Now Southend College is still to vague if there are multiple car parks or if he parked in a place that wanst a car park

Edited by honeybee13
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From what I can read on the sign on the left there isnt a contract offered at entry and the sign is an invitation to treat.

This menas that the terms offered by other signage elsewhere isnt binding as you can take it or leave it but the parking is allowed without acceptance of the further offer.

 

Common explanation of this is a shop has a sign outside saying 50% off most items so you go inside and look at a pair of trousers and ask the price to be told they are not included in the sale. The sign outside is an invitation to treat, it invites you to make further enquiries and then enter negotiations regarding the items of interest. it doesnt force the shopkeeper to sell you those trousers at 50% off nor does it force you to buy them just becuse you went into the shop to see what was on offer. the shopkeeper cant sue you for not buying the trousers or make demands that you pay for his heat and light and this is in effect what the parking co is doing.

 

As it appears to be a P&D the terms are those on the machine and only accepted when you put the money in .

Any sign around the car aprk that is different to the machine conditions are meaningless when it comes to offer and consideration

 

so my approach would be for your son to respond to the PAP letter and state that " there was no contract formed between myself and your client and in any case the signage at the entrance is merely an invitation to treat, not an offer of terms so nothing to accept. Any claim will be vigourously defended as being vex".

 

Now that might not make them drop the matter but it does create a paper trail and buys a bit of time to get some pictures of the signage at the site plus any paymant machinery taken and posted here plus time to look for any paperwork and post that up here as well so we can rubbish that if possible.

They will also know that their costs on pursuing this will rise and it wont be a walkover so hw might just get the result desired, ie they go back under their stone.

 

I have written the short response in a way that doesnt state who was driving, your son may have a lot more leverage on that if they havent got their paperwork right so no "I" or "we" or "they", use the third person impersonal , so "the driver" if you need to say anything about the events later

Edited by dx100uk
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I would have written something different if I wanted to say something different. I put it in quotes to make it easy to understand what part to actually write so send that short letter pronto. Copy to parking co as well so they know that they will be spending money on a gamble rather than a certainty

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  • 1 month later...

so for the moment you acknowledge the claim and tick the box saying defend all. You can do this online by opening an account at moneyclaim and follow the instructions.

 

Once this has been done you have a further fortnight to submit an outline defence. This can be quite simple so somehting like " no contract was offered by the claimant to the defendant at the time so there is no breach of contract and thus no cause for action"

 

now when it have got as far as the court date being set you will have to flesh this out but you can also rubbish their Particulars of claim, the failure to follow the civil procedure rules and add a load of other stuff that applies as well. It is usual for the solicitors like BWL and Gladdys to then pull the plug on their clients because they know the chances of winning are very small.

Edited by honeybee13
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we need some decent pictures of the entrance to the land from the public highway, pictures of any signs there and also of the signage in the place the car was parked. Get them done now so you arent left chasing thsi up whe it becomes critical.

we also need to see the original NTK's so if your son binned these the at least tell us if they were received at the time. the cahnces of them being POFA compliant is slim but it would ahve been better to be able to read one to offer comment. Look for other Britannia parking threads and see if they have one posted up and if so let us know

Edited by ericsbrother
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  • 2 months later...

this form is easy- no to mediation and yes to small claims. That limits both parties costs.

you DO want to go to court becasue they dont want to, they have used this just to coerce you into paying them money the arent owed.

Now after this they will send you a letter saying that small claims is appropriate and that the matter has been allocated to your local county court (unless you specified a different court on this N180 form)

The parking co will then kick themselves because they will have to either drop the claim or pay another £25 hearing fee and then risk not only chucking away the £100 they have already spent on getting this far but losing a larger amount in costs for the day when they lose.

 

now so I dont have to go back over this thread did you contact the DVLA and enquire who accessed your keeper detaisl, when and why? they need to have made a search for each charge because they cannot assume that just because you were the keeper one day that you were also the keeper for the other events, even if they were the next day. One of the parking co's managing a railway car park got slaughtered some years back for (unlawfully) seizing a car that they thought belonged to a person who kept abusing the car park and it cost them thousands just because they hadnt done an up to date ownership check.

So in your case if they didnt check the keeper details it may be possible you transferred the ownership to another person after the first ticket and took back ownership between then and now. Not a common occurrence but could happen with a taxi lease for example.

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