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    • Right... Misuse of Facility is a Cat 6 and is considered the worst out of all of the CIFAS Categories for CIFAS Markers.  However lets see what happens when MCB come back to you. Make sure you refer it to the CEO.    IF YOU DONT HAVE A VALID REASON FOR THE ISSUE WITH PAYMENTS ETC - Then the marker will stay.   
    • That "oh dear" doesn't sound good  
    • Oh dear.. Misuse of facility...  Cat 6... No wonder everything is being nuked from high orbit... More in a bit.. 
    • Thank you fkofilee First question: what do I do if Monzo close my account? I need an account but no one will touch me with this marker against me. Is there anywhere/any other option that I have if Monzo close my account? MCB is My Community Bank?  Yes What Category of Marker do you have? This is what it says on the Cifas SAR: Application date: 07 December 2023 Date recorded: 09 April 2024 Expiry date: 09 April 2030 Cifas Case Identifier: 15435315 Product relating to the application, proposal, account or facility: Personal Loan – Unsecured Facility: Granted Case type: Misuse of facility Reason(s) for filing: Evasion of payment Financial Loss Value of Loss: £5000.00 When did you raise the complaint? Last night via email Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan? I can prove that I had to buy a new washing machine, I have my pay slips showing the emergency tax code and a letter from the tax office after I had spoken with them to get it corrected and of course I can get a copy of my vet bill. And all of this was in the first 2-3 months of 2024.  I panicked. Stupid I know and as you say, I have learned the hard way and I am not in any way denying anything that I have done wrong, but it just feels a bit unfair.  It is what it is I guess and if I have to have it on me forever then so be it. I am just so worried about the bank situation 😕    
    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
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Shabby Abbey


stressedlou
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thks again lula,

 

this is what i had done.

worked out interest spreadsheet and saved to file etc.

thought i was all organised, have done it all proper to the time limits letters etc.

then started reading through other threads and put doubts on myself.

 

now i know i have it right i can just send it off tomorrow and relax.

am really grateful to all the help on this site couldn,t do it without you guys.

 

many thks

lou:D:D

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HI,

 

no nothing from them yet at all.

sent my lba off to them yesterday so they now have 14 days to cough up or its off to court i go.

 

ive heard loads of people getting gogw but not me (ahh!!)

 

am expecting them to take it all the way.

think have upset them anyway as i have just moved all my savings from them and just in process of moving my mortgage elsewhere too!

i don,t think they should have the benefit of my custom as they are being so stubborn.lol

 

will keep you updated.

 

good luck

 

lou:D:D

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I haven't received any letters or anything from Abbey, only noticed when I looked on my online banking and found three 'miscellaeous fee refunds' had appeared, so must be from abbey who else would be putting that in my account! so have a look and see what pops up in your account in the next few days you never know.

Apple x

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Many thanks Karnevil

 

another question.

i actually recieved a letter from SHabby this morning as follows:-

 

Dear XXXX and XXXX

 

Thank you for letter dated XX november bla bla bla,

 

I,m sorry you are unhappy with the charges and i understand you would like these refunded, Altough the charges were correct, as a gesture of goodwill i am happy to refund XXX which includes charges not yet obtained from your account.

these are charges that i haven,t claimed for so how do i reject them or accept them???

so they have refunded a small amount of my claim as gogw but also added on the charges that will be going on my account in Jan.

 

Do i accept this as part payment and still go for the rest that i have claimed for?

crafty move eh.

 

oh confused!

 

thks

lou:D

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letter going out today so would be grateful for any advice on this.

 

i am not sure what to do with this.

 

if i except the gogw then i am actually losing £350 off my original claim, but if i want to include the charges that are due to go out jan 07 then i would have to start over i think.

 

maybe the best option would be except the gogw for the charges and decline the offer off not taking charges in jan.

 

sorry if that sounds a bit upside down but they have confused me now!!!!

 

lou:confused::confused:

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  • 4 weeks later...

H stressdedlou where have you been. Have you sent your letter yet to accept your gogw. What you do is accept it as part payment. The charges that they have "let you off with" you do not include so if you claim £500 and they give you £200 plus impending charges you still persue for £300. Have you done MCOL yet? I am doing mine this week.Could do with a bit if my own money back in the bank.

Hope you had a nice xmas.I did.

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  • 2 weeks later...

hi guys

I am on same timeframe as you too, should have done claim just before christmas but no £ to do it at the mo so it will have to wait a little while longer :-(

want to get on with it but too poor after christmas, sigh

good luck with yours though

Apple x

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Yeah i know that one.

Shabbey probably thinks we have all forgotten about them (NOT!!)

I have my own fight now trying to get on my pc so apologies if im not here alot, between my kids and the SIMS and my Hubby and his counterstrike i either have to get up at 6am or at night.lol

 

well good luck will keep you updated

lou:D:D

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  • 1 month later...

hi stressed lou how are you? Think we are in the same boat neither of us has claimed in court yet.Well i have done my spread sheet and am going to do it on Friday at my own court. They owe me £3400 ish had £500 so here goes have you settled out of court if not i hope i have spurred you on.Susan

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