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    • Hi to all, Thought it may be an idea to update this thread for anyone who is following / in the same situation. Still getting the weekly letters from Moorcroft, Westcot etc. with regards to Tesco, RBS & Natwest - also had the odd letter & email from AIC & OPOS in relation to the same debts........so looks like a few different ones chasing the same debts but still with the OC? Lowell have been considering legal action since Sept '23 with regards to both Paypal accounts but have yet to decide and keep reminding me every month. Not heard anything for ages from anyone with regards to Virgin. The most persistent seem to be PRA Group with regards to the Barclaycard debts.....these have now all been forwarded to Brodies. I've uploaded the 4 letters my partner has received with regards to the 2 Barclaycards she has - she is really worrying about these so posted that some kind member can reassure her again - is there still nothing to do at this point until they actually decide to take it further? I've done some further investigating as I have the original emails from Barclaycard. The actual dates of account opening on the PRA letters are completely wrong..........not even close to when they were opened so the liklihood of them having or obtaining any original paperwork seem slim. Also, not sure this is of any relevance but one of her Barclaycard accounts was originally Egg and taken over by Barclaycard. Another point is that most of the companies chasing have at some point got our address wrong and the mail has gone to our neighbour. We live in a group of 3 houses with the same address but all different house names - I'm assuming that omitting the actual house name from the address is a bit of a no no? Thanks to all who read / comment. T. Brodiesletters1-4.pdf
    • Claim dismissed, no order as to costs. The decision came down to whether the escalation of a chargeback claim to pre-arbritration per the chargeback guidelines is covered by the FCA's definition of providing a retail banking service and therefore a right of action under BCOBS and the FSMA 2000. The FCA defines a retail banking service as: "an arrangement with a banking customer, under which a firm agrees to accept a deposit from a banking customer on terms to be held in an account for that customer, and to provide services in relation to that deposit including but not limited to repayment to the customer." Monzo's counsel pressed hard the fact the chargeback scheme is a voluntary and I forgot to make the case that the whole issue was about a depsoit. i.e. the money held on the account for the purposes of transactions. I would have argued that providing transactions and handling disputes is part of that service. It may have held no weight, the evidence is probably out there. Very impressed with the judge, stoic, patient and fair.
    • Without sight of their statement in support I'm clutching at straws as I dont know what they are relying on or if indeed there is any hearsay evidence. Their statement shouldn't be more than 2 pages ? The courts/claimants copy of your statement must be signed with the statement of truth.
    • Thanks! So, I need to scan and upload their witness statement? The file will be too big! Do you know where do I need to put it, in the evidence part?  I was thinking to send the form without signature as I don't have time but I guess I'll have to print and scan otherwise they can also get me for that. There is a hand written signature on their witness form.
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I am a newbie!Help with Bank Charges.needed


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I am new so I am not sure if I am even posting in the right place!

So apologies in advance if I am!

I am trying to reclaim my bank chargges and need some help please.

I know you can claim for 6 years so is if I send my request say 27th of November can I only claim from 27th November 2000 or is it the whole of November 200 onwards.

I have had a list oif all my charges but I am not sure how I include a schedule of charges with the letter requesting a refund.Do I just list them with date and ammount as they appear on my statement.

Hope I have explained ok.

Thank You.

Jackie.

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welcome MIJ

firstly don't worry, you'll get lots of support on here.

The first thing you should do is to read over this

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

 

you'll find lost of answers to your questions here.

 

And secondly go in to the section for your bank and start a thread with your own title...for instance MIJ v ( your banks name)

and then we can follow your claim and support you through it.

Read some of the threads in your banks section to get an idea of the time line for the claims and you'll see where everyone is up to.

Good luck

Freebird ( I'm in the Lloyds section )

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Yes the 6 years go from the date of your first letter, although not all the banks pick up on this

 

Use the Simple S/S here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-interest-calculation-spreadsheets.html

 

Overwrite the existing examples type of charge, amount and date.

 

The days since and 8% will be calculated automatically

 

Save it (for use later at court), then delete/hide the last 2 columns (8% bits and print out as your schedule of charges.

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Thank you.I will start a new thread I am wilthe Halofax.

I am in Wales and not sure which spread sheet to use as this bit has made me panick incase I do the wrong thing.

If you send the bank a letter before you have given them time to pay up (and are not claiming contractual interest), demanding the statutory interest of 8% APR they will know that you do not know what you are doing and this will more than likely end up with you NOT getting your money back.

 

I am not claiming interest as I am only at the second stage and am I right in thinking you only add interest if you are going to court.

Also my charges add up to nealy £8,000.00! So small claims will be out for me.

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When you open the s/s don't delete the existing figures

 

Just overwrite the existing examples type of charge, amount and date.

 

The days since and 8% will be calculated automatically

 

When you've entered all your charges save it on your computer since you will need this for use later when you file at court.

 

Then delete/hide the last 2 columns (8% bits) and print out as your schedule of charges.

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Hi,

 

I new too... well, I have not posted anything before... I have claimed refund for my bank charges and Barclays have offered me half of the total amount!

I'm now sending them a letter requesting the full amount...

I'll let you now what happens!

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You can split it but you do carry more risk, I personally suggest going for Fast Track although the fees are higher and you pay their fees and lose yours if you lose that isn't going to happen anyway! Some people with a claim under £5k have had it go to Fast Track so theres no real way you can control it anyway! lol! Search the site for info on splitting claims.

Ex CAG helper ^_^

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