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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Your Rights as a Consumer - A basic introduction


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Please rate Barracads's CAGCast - 1 - 3(3=Great)  

36 Caggers have voted

  1. 1. Please rate Barracads's CAGCast - 1 - 3(3=Great)

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Your Rights as a Consumer - A basic introduction

 

Podcast contents:

 

  • Basic requirements
  • Faulty items
  • Refunds
  • Repair and replacement
  • Unsafe goods

Please make your comments, post your responses or ask your questions in this thread.

 

Listen to the podcast and vote:-

 

www.consumeractiongroup.co.uk/podcast/barracad01.mp3

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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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I think if (when) I do another I'll lower the music some more - it was actually going to be louder than that then I changed it right at the last minute. Also, I'll try and speak a little slower - only realised after I'd finished editing that it sounded too quick in places.

 

Thanks for your positive comments and construcive criticism - this is the first time I've ever done anything like this so all feedback greatly appreciated.

 

 

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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Interesting, and informative. A useful reminder for those who may not be aware of their rights. Content was very good, production was average. May be copyright issues if the music is not royalty-free or an original work. It is generally the case that unless you've paid for an appropriate licence to do so, including music in a podcast IIRC constitutes offering a copy for download.

 

I don't know what you did as regards the music, but when I put together trailers, etc. I get the level of the voice right first, then adjust the volume of the backing music accordingly before doing the final mix. It also seemed you were speaking a little quietly into the microphone - in future, turn the mic level down, and your voice box up :)

 

I was torn between 2/3 and 3/3, and went for 2 to make the result look less boring. Good job otherwise.

 

Thanks for your comments.

 

As I said earlier it's the first time I've ever done anything like this or had any experiences of either recording my own voice or editing audio. I tried playing about with a couple of mics and different sound levels and went for the one which I thought sounded the best.

 

I edited the vocal part alone and got that into something which I thought sounded half decent, but then thought it sounded a little boring so I googled for some royalty free music which I purchased for a small fee and I personally feel it improved the overall podcast somewhat.

 

I'm glad the production was 'average' as I would have expected my first attempt to be below average.

 

I'm very pleased with all your comments so far and will be taking everything in for next time, so keep your tips and tricks coming. :-)

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 5 months later...

Next time I'll say "eee by gum" at the end so all you foreign folk understand it.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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