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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Entitlement Help - PIP, DLA or JSA


PIXeL_92

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Hi All,

 

Another post on behalf of my partners sister and farther.

 

Apologies in advance if some of these benefit names have changed and I am calling them the wrong name and for the long post.

 

Background Story;

Partners Dad's house that himself and other daughter was living became UN-inhabitable due to a gas explosion next door that blew a hole in the side (https://www.blackpoolgazette.co.uk/news/a-miracle-escape-from-gas-explosion-at-21-charles-street-in-blackpool-1-8780154)

 

Daughter suffers from moderate Asperger Syndrome and has recently been diagnosed as clinically depressed.

 

She got fired from her job due to not turning up and some conflicts internally that started to escalate (she described it as bullying but I don't think that was the full She got paid out £8k from the job due to being done by the book and they previously had to pay out £40k for a previously fired employee.

 

Her Dad moved into ours whilst she moved into her "partners" Mum's house, her partner is currently a registered carer for his Mum who has now got the onset of dimensia

 

She now has blown through the £8k on material itemswithin the space of 6 months and has no money and no job and claims she can't work due to this depression as unknown people trigger panic attacks but she can attend events like steampunk, real ale events etc filled with unknown people.

 

She is now being prescribed some medication to help with the depression but she has to pay for it, she is constantly now calling her Dad asking for money for these things, he is happy to do it at the moment but solely from necessities.

 

Her Dad also thinks that her partner has also "helped" spend the original £8k payout as he runs an unsuccessful business that is currently £50k+ in debt and can't afford to pay himself.

 

Question;

 

her Dad wants to know what she could be entitled too money / housing wise whilst all this is getting sorted, both house rebuild and depression.

 

She said she applied for JSA but was turned down, there was no proof that she actually went to the Job Center and her story seemed a bit off, we don't think she want's to sign on maybe for sense of pride etc as everyone one else in the family works, but will happily drain her Dad of money and make him pay for her drinks bill etc.

 

She hasn't mentioned anything about seeing if she is entitled to any disability based benefits.

 

Daughter in question is 28 years old and her partner is 47 (I think,) he is a registered carer for his ill Mum, lives at his Mum's home with other family and the Daughter in question, works so many hours a week for his own company but doesn't pay himself as the company has no money and hasn't for years.

 

Any help or advise would be appreciated on how to approach this and again sorry for the long post but I know people are asked for more information on the forum all the time so thought I would try and get as much of it down as possible.

 

Thanks in Advance.

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Depending on the area it might not be JSA that she has to apply for but Universal credit, she might be able to apply for Employment support allowance, not sure she would get any help with housing costs unless she can prove, with a contract,that she is paying rent to her partners mother.

To see if where she lives is on Universal credit not JSA.....https://www.gov.uk/guidance/jobcentres-where-you-can-claim-universal-credit

 

https://www.gov.uk/apply-universal-credit

 

https://www.gov.uk/employment-support-allowance/how-to-claim

 

For PIP, DLA is only given to children now, https://www.gov.uk/pip/how-to-claim

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