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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Asked to leave Asda for taking a picture of a trout


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I kid you not. :wink: I do it all the time, this time there was a trout on the out of date shelf going for the pricely sum of 10p! So I decided to take a photo of it and post it on twitter with the line 10p trout! for a laugh, because I'm a bit silly.

 

No sooner had I taken the photo though before one of the staff came up to me and said he was afraid he was going to ask me to delete the photo as they don't permit taking photos of stock or prices or something.

 

I was like, are you have a laugh mate? Is Jeremy Beadle hiding round the corner?

 

Nope, he was serious and when I said no he then said that he was going have to ask me to leave, and as I walked away he picked up his radio to call security.

 

I whizzed round and pick up the item I was after, paid for it and left before security could apprehend me.

 

Who knows what happened with security, I expect the guy was on the other end of the phone saying "you want me to what? Kick someone out for taking a photo of a fish?"

 

So there it is, your funny That's Life story for the evening. Interesting to see if they let me back in, maybe I can make some money selling the story to The Sun.

 

I suppose I was wondering as well, where the law stands with regards to this? I do this all the time, normally to take a photo of something I might be interested in buying.

 

But the fish, no. I'm vegetarian!

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So where do I stand with photos I already have taken? They don't need to give me a reason to ban me from the place, but if I agree not to take any more photos on my phone without their permission I'm sure it wont be an issue. I doubt they'll be looking for me next time I go there. If they ban me though, I can always sell the story to the newspapers and just buy my groceries somewhere else, it's not like there's a shortage of supermarkets around here.

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I bet the guy felt like a right blooming jobsworth afterwards. I wonder if they spent much time looking for me lol I'm afraid I wasn't going to back down on this, he brought not only stupidity to me but also passive aggression. I'm not going to be told by anyone to delete content from my phone, that is up to me and me alone. If he had a good reason, and asked me politely without the ultimatum I might have obliged.

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