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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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low income and Housing Benefit


catrainor
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wondering if anyone has the answer to this - live in Housing Association property and have received Housing and Council Tax Benefit since 2009.

 

Basically I am autistic (and theregore legally a 'vulnerable' person but I only got my formal NHS diagnosis last month at the age of 56) both my autism and my caring duties for some disabled family members mean that it is impossible/impractical for me to get regular full time work and my only option is self employment working from home making craft items. For reasons that are not relevant here I currently receive neither disability benefits for myself nor Carers Allowance.(this may change in the future)

 

My work is essentially upcycling discarded fabrics (I make fancy versions of the old style rag rugs) there are little or no expenses. My autism causes me problems with organisatoin and prioritising and the up shot is that I could sit all day into the small hours cutting fabric and making rugs but forget about marketing the items! the upshot is that although I do intend to make a profit in time at the moment although I am putting in a lot of hours there is little to show in respect of income or expenditure.

 

I have just received a letter from my council saying that I am not entitled to HB or CTB as I am not in 'Gainful Employment" which is a term used under the definition of self employment in the Act that governs Housing Benefit as they term 'gainful employment' as one that pays an income.

 

I will of course appeal ths decision as I think their interpretation is wrong on a number of reasons but I have a question that I would like to thow out to everybody.

 

Essentially the council are disputing that I am 'self employed' under the HB rules. HOWEVER I am not sure that this is relevant because all the websites I have found and all the legislation I have looked at refer to entitlement to Housing Benefit arising if a claimant is in receipt of certain qualifying benefits OR ON A LOW INCOME!!! IN respect of those not on the trigger benefits I do not see anywhere a requirement that the claimant actually has to be in employment/self employment - simply it seems to look at the claimants income and capital.

 

As someone with and autistic spectrum disorder I can get anxious to the point of meltdown - do I really need to risk a complicated fight about their definition of 'Gainful Employment" or is the whole thing irrelevant as I wonder if HB/CTB entitlement arises simply by virtue of being poor (to use a crude but effective term) Have the council overlooked the big picture or have I overlooked something?

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As one who spent over 10 years managing a locality team providing a supported employment service to people who would benefit from extra support in work, and who now finds himself out if work claiming ESA, HB and CB, I agree with above post.

They should assess your claim on your income, however that is brought in.

The decision should be based on that

Good luck

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there should be no reason (based upon info provided) that you would not be eligible to claim HB - try asking them which regulation they are relying on

If you have found my post useful, please click on the star at the bottom of my post and add some reputation points.

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