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    • Of course it is your decision whether or not to go down the "legal route" – but actually seeking advice from us is precisely what you would be doing except that you would be getting it for free. It's up to you if you want to find a solicitor who will ask you exactly the same questions as us except you will be paying £300 an hour or if you want to follow our advice free of charge. You do need to settle down and answer the questions that we put to you. If you get a solicitor you will be asked exactly the same questions but I suppose that because you are paying £300 an hour you will be happy to answer them or even volunteer the information in order to save time and therefore money. I suggest that you give us the information we are asking for and anything else that you think might be relevant. This way hopefully we can cut to the chase without wasting time. Do understand that by coming to us you haven't simply chanced upon a piece of social media here. This is not Facebook. We are very serious about what we are doing and we are taking you very seriously. We take everybody who comes to us very seriously.  
    • did you place any bets @unclebulgaria67? You said June when all logic and sense pointed to Oct - unless the poops knew thy would be miring themselves dramatically further in their own effluent - or someone with the finger on the trigger just wanted to naff off back to California and just couldnt wait? Have you been placed in suspenders on leave pending a greywash unc?   The ones who aren't going straight onto fossil fuel advisory companies (funded by fossil fuel companies) or other private companies who have done very well out of our pain  are getting desperate to fill up their coffers aren't they     Quote of the day The Electoral Calculus tool that creates user-defined polls can project seats based on any numbers provided, from plausible scenarios based on current polling data to more unlikely outcomes. - Just ask 30p Lee and Farage   'Anderson is using a "user-defined" poll here, which allows any user, in this case himself, to create a prediction model with their own data and assumptions. It is not reflective of any of the major polling including Electoral Calculus, the site hosting this user-defined poll.'    
    • BBC News - Aide to home secretary says Rwanda scheme is 'crap' https://www.bbc.com/news/articles/cn440850elmo
    • Recently I found some buried treasure in the form of a mysterious silver coin - although the most valuable thing about it turned out to be its history.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi

I hope someone can help

 

 

I need some advice

 

 

I have items from bright house and at the time of taking them I was in a better finanicial position

 

 

now I'm struggling and don't know what to do as 2 of the items I originally had I no longer have as I sold them to make ends meet

 

 

now I just want to take the other item I have back

 

 

how do I explain why I no longer have all the items

 

 

and what would happen thanks

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why not get all the statements via an SAR

and get back all the insurances you've paid

that are reclaimable?

 

 

how long have you had each item?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Good Morning aprilshowers15,

 

Thank you for getting in touch.

 

Firstly, I am sorry to hear you are currently experiencing financial difficulties.

 

It is unfortunate that the goods have been sold elsewhere and you are not able to return them as this would stop any further requests for payments.

If you wish to return the other item you currently have, this can be done by contacting your local store direct and arranging a collection. Alternatively, if you are able to take the item to your store, it can be terminated from your account and again, no further payment would be required.

 

In regards to the two products that you no longer have in your possession, I kindly request that you speak to your Store Manager as they are best placed to discuss payment options and to assess any affordability issues you are currently experiencing.

We understand that our customer’s circumstances can change at any time and we have a number of options available to help reduce payments. Therefore I would advise to have a chat with your Store Manager who can review your current situation and come to an agreed arrangement that is suitable to both yourself and BrightHouse.

 

If you require the phone number for your local store, please visit http://www.brighthouse.co.uk/store-finder

 

Alternatively, If you require any further information or assistance, the Customer Relations team will be happy to help and can be contacted on 0800 526069 or via email to customer.relations@brighthouse.co.uk.

 

Many thanks

 

Jason

Web relations

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Do as above but take an income and expenditure sheet along with you so you can show the problems you are suffering.

 

Even though you have done wrong, there would be no point in the shop getting angry with you, the goods are gone, so as long as they agree an arrangement you can afford it 'should't' be a big problem.

Edited by Conniff
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