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    • Heres a point, while we wait for @theoldrouge to condemn rather than promote and support right wing bigots spouting genuine and clear monstrous antisemitic rhetoric ... Isn't it actually specifically unlawful to promote violence against politicians on top of laws to criminalise such things? ... As is reported happening in these closed facebook groups run by Tory staff and where a Tory police minister and the Tory London mayor candidate are members and post?   .. or do the Tories (seemingly like tor) only promote laws for protecting the hate spouting hard right ?   "“Some of these (Tory facebook groups) posts constitute the most appalling racism and I would urge the Conservative Party to swiftly distance itself from these hate-filled groups and urgently investigate what role any Conservative politicians and officials have played within them. “Susan Hall and the Tory MPs who have belonged to these groups need to come out and explain why – and to denounce the content they have tacitly endorsed by their membership.” "Reporters found widespread racism and Islamophobia as well as conspiracy theories and celebrations of criminal damage on the pages, including sharing the white supremacist slogan and antisemitic videos. " "Unearthed found that 46 out of the 82 admins have clear links to the Tory Party, including a recent digital campaign manager for the party and a conservative activist. Conservative councillor for Haywards Heath, Rachel Cromie, is an admin on all the groups. "     Also interesting that Facebook groups opposing 20mph speed limit in Wales are being run by English Tories   Conservative-run anti-Ulez Facebook groups hosted racist and Islamophobic posts - Unearthed UNEARTHED.GREENPEACE.ORG Tory staff running Facebook groups described as 'cesspits of vile racism' WWW.THENATIONAL.SCOT TORY staff and activists are running Facebook pages which are riddled with white supremacist slogans and Islamophobic attacks... Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts   Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts - London Post LONDON-POST.CO.UK A coordinated network of 36 Facebook groups opposing London’s ultra-low emission zone (ULEZ), run by Conservative councillors and...  
    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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No response from BOS - what now?


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Hi

 

I sent a letter demanding my charges to BOS on 7th April and I haven't had a reply. I contacted the Cusomer Relations but they could not tell me whether the letter had been received (a think they were possibly just saying that to buy more time though!). I assume that I go ahead this Friday with Court proceedings even though i've had no word from BOS?

 

I am finding this all a bit scary I must admit - family and friends keep saying "What if you don't get the money back?" and things which just makes me more wary!! But I will not back down! The only thing is if it goes to court I represent myself?! I have no clue about all that but 'spose I will cross that bridge if (or when!!) I come to it!!

 

I'm just glad I can come here and get some support. Any help anyone can give would be most appreciated!

 

Scotlass99

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Hi,

 

Keep your wits about you, don't let it daunt you and stick to your timetable. If you gave them 14 deays to respond, then let that time expire. If your next step is raising a claim, then do so, otherwsie send the second letter.

 

What the banks want, more than anything, is for people to lose their nerve, and then hopefully they will go away...we won't do that here, because it is our money and we want it back.

 

Hang in there and good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Okay, just phoned BOS to see if they have received my letter..and surprise!..they haven't. So I am about to fax it now! I take it I now give them another 14 days? The lady on the other end said my letter could be sitting waiting on someone picking it up but she said if it was with the correct person it would have been scanned onto the system and she would be able to see it on the screen!

 

I think I have probably made a small mistake too..I sent one letter asking for all my statements for last 6 years (although have since seen that might only get 5 years in Scotland but will go with six anyway!), got them, then sent a letter asking for my charges back, gave them 14 days or take them to court. I think I possibly missed a letter asking for it back and giving them 14 days before I should have sent the final letter but ho-hum it's done now!!

 

Anyone know about the 5 year thing in Scotland, i've seen a couple of peeps asking but no replies...?

 

Thanks

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The link I think it refers to is at :-

http://www.consumeractiongroup.co.uk...hread.php?t=92

 

It's referred to in the "quote box" from BankFodder and a useful contribution from the Govan Law Centre.

 

I've also e-mailed Govan Law Centre itself to get confirmation but haven't heard back from them yet.

 

Hope this helps.

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So I am about to fax it now! I take it I now give them another 14 days?

 

Hell NO! If they can't sort out their internal post, that's their problem!

 

Let's see: If you were away for 2 weeks, you come home and there's a letter from them demanding payment that came the day after you went away... Do you think they'd let you have another fortnight's grace? What do you think?

 

They will try anything, say anything, do anything to stop you getting your money back. Remember that at all times.

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Firstly thank you to all for your support, it astounds me the amount of help and support there is available to numpties such as me!! Heehee!

 

Okay, so I sent the fax, but I said on the bottom this was the second copy I was sending, and that I would give them another 14 days (Okay, my bad, I should have stuck to the original 14 days, but I just thought I would give them the benefit of the doubt, am kicking myself now!!) so I really should give them an extra 14 days eh?

 

I am also wondering if I would be eligible for a reduction in fees as I am without a job at the moment?

 

Thanks again for all the help guys!!

 

Scotlass99

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  • 2 weeks later...

Okay, got a phone call from a lady at BOS offering £354 so she said she would send out a letter. Got the letter this morning, it said it was a "full and final settlement" so I take it I can now start my court action? Where do I do this? I hope someone can direct me as Moneyclaim which has been spoken about, is only for England and Wales. Hope someone who has gone through this court procedure in Scotland can help me out as to where I get the forms and the likes...hope so..

 

Thanks muchly..

 

Scotlass99

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  • 1 month later...

So, since I was last on here I have lodged my claim at Alloa Sheriff Court. The return date is 30/6/06 and the Hearing is 07/07/06. I've had the claim in for about 3 weeks now and haven't heard from them to say they are going to pay up. I have been looking about and a lot of people claiming against the BOS have had a settlement within 2 weeks...should I be worried?!

 

Also, the nice people at BOS have since put three additional charges on my account so the original figure has now gone up about £160!! See..if they had just paid up when I asked them to.....

 

Scotlass99

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  • 2 weeks later...

Since I was last on here BOS has agreed to refund the £706 in charges plus £39 for court fees. However no mention of interest. I have calculated, using the online tool, that I am due £814.63!! Is this correct? I have defo put the correct dates on but it seems a lot of money? I would appreciate it if someone could clarify if this is correct before I send my letter!

 

Please reply someone!

 

Scotlass99

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I would think the interest is about right. They are trying to fob you off without paying your interest. Personally I would wait it out but that is a descision only you can make. They will settle if full if you keep to the plan!!

 

 

Woolfie

Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 12 years later...

This topic was closed on 2019-03-08.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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