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Okay.. Is no-one talking to me..? Was it something I said...? Speak to me people!! Scotlass99

Since I was last on here BOS has agreed to refund the £706 in charges plus £39 for court fees. However no mention of interest. I have calculated, using the online tool, that I am due £814.63!! Is this correct? I have defo put the correct dates on but it seems a lot of money? I would appreciate it if someone could clarify if this is correct before I send my letter! Please reply someone! Scotlass99

So, since I was last on here I have lodged my claim at Alloa Sheriff Court. The return date is 30/6/06 and the Hearing is 07/07/06. I've had the claim in for about 3 weeks now and haven't heard from them to say they are going to pay up. I have been looking about and a lot of people claiming against the BOS have had a settlement within 2 weeks...should I be worried?! Also, the nice people at BOS have since put three additional charges on my account so the original figure has now gone up about £160!! See..if they had just paid up when I asked them to..... Scotlass99

Okay, got a phone call from a lady at BOS offering £354 so she said she would send out a letter. Got the letter this morning, it said it was a "full and final settlement" so I take it I can now start my court action? Where do I do this? I hope someone can direct me as Moneyclaim which has been spoken about, is only for England and Wales. Hope someone who has gone through this court procedure in Scotland can help me out as to where I get the forms and the likes...hope so.. Thanks muchly.. Scotlass99

Firstly thank you to all for your support, it astounds me the amount of help and support there is available to numpties such as me!! Heehee! Okay, so I sent the fax, but I said on the bottom this was the second copy I was sending, and that I would give them another 14 days (Okay, my bad, I should have stuck to the original 14 days, but I just thought I would give them the benefit of the doubt, am kicking myself now!!) so I really should give them an extra 14 days eh? I am also wondering if I would be eligible for a reduction in fees as I am without a job at the moment? Thanks again for all the help guys!! Scotlass99

Okay, just phoned BOS to see if they have received my letter..and surprise!..they haven't. So I am about to fax it now! I take it I now give them another 14 days? The lady on the other end said my letter could be sitting waiting on someone picking it up but she said if it was with the correct person it would have been scanned onto the system and she would be able to see it on the screen! I think I have probably made a small mistake too..I sent one letter asking for all my statements for last 6 years (although have since seen that might only get 5 years in Scotland but will go with six anyway!), got them, then sent a letter asking for my charges back, gave them 14 days or take them to court. I think I possibly missed a letter asking for it back and giving them 14 days before I should have sent the final letter but ho-hum it's done now!! Anyone know about the 5 year thing in Scotland, i've seen a couple of peeps asking but no replies...? Thanks

Hi I sent a letter demanding my charges to BOS on 7th April and I haven't had a reply. I contacted the Cusomer Relations but they could not tell me whether the letter had been received (a think they were possibly just saying that to buy more time though!). I assume that I go ahead this Friday with Court proceedings even though i've had no word from BOS? I am finding this all a bit scary I must admit - family and friends keep saying "What if you don't get the money back?" and things which just makes me more wary!! But I will not back down! The only thing is if it goes to court I represent myself?! I have no clue about all that but 'spose I will cross that bridge if (or when!!) I come to it!! I'm just glad I can come here and get some support. Any help anyone can give would be most appreciated! Scotlass99

Hi woodyptk I am claiming for £1,858 worth of charges over six years (have just posted letter asking for money back!) but I am stuggling to find out information about Scottish Courts, I know they have a website but I need someone to break it down into simple language. I understand the limit for a small claim in £750 so is it possible to break these amounts down into £750 chunks?! Also does the process of going through the Moneyclaim site apply to Scotland as well? I, like woodptk, feel totally out of my depth here and hope someone can clarify exactly what the process is in Scotland! I also don't want to back down either because I strongly disagree with the way the banks are humping us with these ridiculous charges!! I have also thought about going to my local Citizens Advice Bureau for help because I want to be prepared in case I have to take this further! Thanks in advance!!