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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • steam_hammer
      Another P2G / EVRi Lost Parcel Claim

      By steam_hammer · Posted

      Thank-you @BankFodder, your statement is a correct understanding of my position and I agree, it is actually really what I was looking for in starting this thread, as I too believed that the maximum I could claim for is that which I sold it for, even though this was substantially below market value at the time. And so, this sold value is what I shall be claiming for + the other expenses. @dx100uk I get your point, but this is just not what I want to expose myself to. Unfortunately I was one of the unlucky ones to have my details stolen in the Peoples Energy hack, and in 2020 I discovered that those details had been used to take out car insurance, and that the insured was then involved in a collision and my details were dragged through the mud. Despite Aviva cancelling the claim and treating as though it never were, even though I have the letters from them to say that they have removed this claim from the insurance database, I still get refused insurance and credit products to this day until I send across the letter from Aviva which explains that I was a victim of fraud. So you'll forgive me for not jumping up and uploading my data to a server utility for which I have no control over its retention policy, or where the server is located globally, its legal jurisdiction, or its security protocols.
    • dx100uk
      Multiple speeding tickets

      By dx100uk · Posted

      Speeding (Revised 2017) – Sentencing (sentencingcouncil.org.uk)  
    • dx100uk
      Big motoring world/motonovo HP - faulty vehicle purchase on 31/5/24

      By dx100uk · Posted

      works fine
    • dx100uk
      Another P2G / EVRi Lost Parcel Claim

      By dx100uk · Posted

      upload sites dont retain copies and so what if they do... what do you think they are going to do, kidnap your grannies budgie or something..how the hell would any of the info required by us be of any use to them..... stop being paranoid and put them all in one mass multipage pdf.  
    • Namz
      Big motoring world/motonovo HP - faulty vehicle purchase on 31/5/24

      By Namz · Posted

      https://audicam.audi.co.uk/customer/6660055/00cc584e9769699ddba3807a2995032f/59022-13062024 Please let me know if you can access footage 

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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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      BankFodder

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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      BankFodder

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      WanTToMoveOn

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      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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      BankFodder

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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DVLA lifted car . Who do they notify?

Chelsea Blue

By Chelsea Blue
in DVLA

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Chelsea Blue

Chelsea Blue

Posted
Posted

I hope I've posted this in the right section.

 

Long story short.

 

Friend had a barny with his misses and cops were called.

 

 

He was bailed on a condition that he does not speak with her or go near their shared house.

He had no key or documents for the car, which was left at the house.

 

Car runs out of tax/insurance and the DVLA take the car away.

Car is subject to a finance agreement.

 

He assumes the DVLA would have notified him as the registered keeper but obviously his ex never passed it on.

(He never notified the DVLA of a change of address as he was living out of a black bin bag at various friends houses).

 

 

So fast forward six months and the Finance Company coming looking for the car which was lifted.

 

Would the DVLA have to carry out a HPI check on the car, and also notify the Finance Company, before crushing?

He is convinced it has been crushed.

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dx100uk

dx100uk

Posted
Posted

no, that's his problem.

 

 

how far in is he in the agreement?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx100uk

dx100uk

Posted
Posted

then they [the fince company] cant take the car without a court order.

even if they could find it

that would make the agreement invalid under section 90 of the CCa

and he could demand all payments back

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Chelsea Blue

Chelsea Blue

Posted
  • Author
Posted

He is not sure when the car was taken, it could have been up to 6 months ago.

 

 

The reason why it has come to light this week is because the balliffs turned up at his mums house

,he is not sure how they got the address, looking for the car.

 

 

Other than one missed payment at the start of the agreement,

due to direct debit attempt one day before his wages were put in the bank which was quickly resolved,

all payments are up to date.

 

 

He accepts that he is liable for all the remaining payments but cannot understand why the balliffs came,

unless someone told them that the car is no longer/scrapped/stolen/hidden.

 

 

That's the reason why I asked whether the DVLA would notify the Finance Co or not.

 

 

But why would the Finance Co worry about the car, if payments are still coming in every month?

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GrumpyToSayTheLeast

GrumpyToSayTheLeast

Posted
Posted
then they cant take the car without a court order.

 

 

dx

 

Its an untaxed/uninsured vehicle.

 

 

The DVLA took it six months ago. It will have been through a crusher by now.

 

 

And yet, he will still have to continue paying the finance.

 

 

I would assume they probably clamped it, and then removed a day later and also sent notification to the RK.

 

 

Gone to car heaven would be my guess.

 

 

I used to repo cars and saw this from time to time.

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GrumpyToSayTheLeast

GrumpyToSayTheLeast

Posted
Posted
He is not sure when the car was taken, it could have been up to 6 months ago. The reason why it has come to light this week is because the balliffs turned up at his mums house,he is not sure how they got the address, looking for the car. Other than one missed payment at the start of the agreement, due to direct debit attempt one day before his wages were put in the bank which was quickly resolved, all payments are up to date. He accepts that he is liable for all the remaining payments but cannot understand why the balliffs came, unless someone told them that the car is no longer/scrapped/stolen/hidden. That's the reason why I asked whether the DVLA would notify the Finance Co or not. But why would the Finance Co worry about the car, if payments are still coming in every month?

 

A yearly RK check by the finance company would have thrown up a scraped marker. That would have immeditaely started the hunt for the car regardless of whats been paid.

 

They would put a trace on the subject and try any and all addresses they can to find the car or him.

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Chelsea Blue

Chelsea Blue

Posted
  • Author
Posted

Thank you GrumpyToSayTheLeast, that make sense to me.

 

I will let him know and it's up to him to sort it out with the Finance Co

and I dare say some kind of outstanding fine with the DVLA waiting in the wings.

 

This is the problem with youngsters, they buried their head in the sand and hope it will go away!!

 

No chance!!

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