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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

New Dentist and treatment


shywazz
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Registered at a new Dentist after practise was recommended, ( scared of dentists ) I pay for treatments as in full time employment. when I visited the dentist I filled in the questionnaire, and stated treatments under the NHS cost....

One question on the new applicant page is treatment required straight away, to which I ticked YES and gave brief outline of problem, was given appointment for 5 days away, although they could see I was in a lot of pain and could hardly talk, went to doctors next morning to get pain killers and antibiotics, waited the five days until appointment day, sat in dentist chair explained pain etc, dentist said can remove tooth but would be classed as emergency treatment under private charge, or could make another appointment for following week, where would be charged NHS costing... due to extreme pain I asked for tooth to be taken out straight away, I do have a plate hence a tooth had to be added, to replace the one taken out, the dentist said this could be done, under the NHS costing but would take two weeks to get done, or within 3 days if I paid privately, I opted for straight away, as needed plate back, to attend work, eat properly etc etc I collect the plate Tuesday after my hygienist appointment, which I know I pay for myself, Question I have is I feel I was somewhat pressured in paying private costs instead of having to wait for nhs treatment that the dentist deemed an emergency at the time. I know they are Bands within the NHS charging, a tooth removal and a tooth adding to a plate would come under band two £50.50, my very 1st visit to this dentist cost £60 for tooth removal, and £60 for a tooth to be added to my plate. Already I'm having dough's about this dentist, and feel that treatment under NHS costing's are been delayed, and same treatment offered instantly or within days if prepared to pay privately. I will attend appointment Tuesday, as have to collect my partial plate, just that something is niggling inside me, that I have been somewhat cash cowed just because I needed treatment straight away ? Surely if dentist classed treatment as emergency it should have been carried straight away under nhs banding, not only by paying private cost. kinda feel I was taken advantage of, while needing emergency treatment, either pay private charge for instant treatment, or wait in pain for week and pay nhs charge. thoughts.............................baffled.................

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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Hi,

 

Sorry you'v had such a bad time, I noticed the NHS say " Toothache, no matter how bad, is not classed as a dental emergency." I know that doesn't help you any but I'm not sure how it's classed as an emergency with one but not the other.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Just a up date, went to dentist, had the tooth extracted, and tooth added to my plate, cost £120........

 

 

Dentist then said I required three fillings, albeit very small fillings, he priced them at £90+£90 for two small fillings and £200 for a slighter bigger filling, total cost £380 I have now been informed by someone that white fillings come free under NHS treatment, is this TRUE ? I am aware that white fillings are not available on the back teeth, but can someone let me know about white fillings on the front teeth......... another question I have, since the work I have already had done, ie the extraction and added tooth to plate was done privately, on the TWO visits I have attended, I have had to sign a NHS declaration, why is this when NO NHS treatment given by dentist as yet ? I have paid a £100 deposit for my fillings next week..... the balance to pay once fillings done.... I do not want to be made to pay private if the work can or should be done under the NHS banding, I was very much cash cowed at my last dentist to the tune of over £2,670 for work done, hence I felt I had to pay to get the pain and work carried out.... but I never went back after all the treatment was completed as I felt I as cheated.... but I got a decent smile, although some of the work is now requiring in getting re-done, as it was back in 2001 when the work was completed. Any advise on the white filling question would be helpful to me.... thanks

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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According to the NHS choices website a dentist MAY suggest a tooth coloured filling if it is on the front teeth, but nothing to say that it is compulsory.

I guess the FP17 form is because the initial exam was on the NHS.

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