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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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csa test case


starlord
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I will be setting a test case via the European ombudsman on this matter, specifically in the way in which I have been treated by the csa who have sexually discriminated against me let alone contravened equal rights under the human rights act.

 

 

I have issued proceedings against the csa which has been stone walled by the ministry of justice, the csa has failed to comply with the terms of their fitness to be called a data protection registrar, breaking the data protection act repeatedly by by ex wifes friends whom work for the csa.

 

 

they have been found to be wilfully passing on details such as workplace, earning amounts addresses etc.

 

 

I love my son dearly and pay for him over and above what I should have been paying, the csa have mis appropriated funds which I have proven they cant account for.

 

 

they have charged me full rates of what they class as default rates whilst unemployed, even in college studying they have continued to charge me full rates of their mythical default rates.

 

 

this business has been proven to have ccjs against them they are a privately run business on a government tender... nothing more.

 

 

they have also used stolen documentation taking from me by my ex wife during the divorce period which they based a calculation on which was wrong.

 

 

I have obtained copies of their actual regulations and operating guidance as set down by the government which shows that people have at least one month to report changes to the csa, however the csa completely ignore this and repeatedly makes threats of imprisonment and fines if information is not forthcoming to them within days of what they consider to be a change.

 

 

the court system has thrown my case out in what I consider to be an unlawful act in itself I wont be wasting any time in dealing with judiciary review, I will be taking it before the European route.

 

 

if anyone can give any advice on how best to tackle this, my mp has been involved, because the csa got me sacked from my job for harassing my finance director.

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