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    • Hi All I know this a long shot but ha anyone got any advice please? Nearly three years ago (maybe more) my ex took a contract out for a new phone for my birthday that I ended up paying the bills on (lovely present huh) I have always paid the bill for this. The phone number that I have had for most of my adult life was passed over to this contract and I am old now haha We are now divorced and have not been in contact  - he is abusive and I have nothing to do with him. I cannot enter into any dialogue with him whatsoever. I have continued with my phone contract and number etc but am stuck - I have no access to my bills even though they come out of my account - as the contract is in his name I cannot get a pac code to move therefore I will lose my number if I cancel- sky just quote data protection at me which I get but this is soooo frustrating!!!! I know that the sensible thing would have been to just l cancel the dd lose the number get another contract elsewhere and get over myself and move on but I am just asking out there as a final desperate attempt - can anything whatsoever be done??? Thank you in advance :)
    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Letting Agent not protected tenants deposits (M&W Lettings)


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Bringing St Leonard's into the 21st century one house at a time

Location St Leonards, East Sussex, United Kingdom (Tonbridge, United Kingdom) Industry Real Estate Jon Clements's Overview

 

Current

  • Director at M&W Sales and Lettings ltd

Past

  • Physical commodity Trading 07930 460338 at Arlington Commodities Ltd
  • Sales Trader European Equities. at BTIG
  • VP and Senior Trader, European Equity Trading at AllianceBernstein

 

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see all

Education

M & W lettings has only been in existence since May 2013

JC and LS are the sole directors.

Edited by ims21
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Just feeding in further info re: website.

 

Paddock Wood office = mandwresidentiallettings.co.uk

St Leonards office = mandwsalesandlettings.co.uk

 

JC is based (see Team) in St Leonards and is still a director of Paddock Wood according to Companies House listing. LS is based in Paddock Wood. Both look similar on the websites but seem to have different listings/registered details at Companies House.

 

There were two agencies originally but the St Leonards one has recently been renamed and registered M&W Sales and Lettings.

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there are actually three companies listed M&W SALES AND LETTINGS LLP, M&W SALES AND LETTINGS (ST LEONARDS) LTD, & M&W PROPERTY CONSULTANTS LTD but only two websites I have seen which I list on my previous post

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M&W Property Consultants Ltd - 08522837 - Active

 

http://companycheck.co.uk/company/08522837/MW-PROPERTY-CONSULTANTS-LTD/directors-secretaries

 

M&W Sales & Lettings LLP - OC385074 - Active

 

http://companycheck.co.uk/company/OC385074/MW-SALES-AND-LETTINGS-LLP/directors-secretaries

 

Arlington Commodities Ltd - 08195986 - Dissolved

 

http://companycheck.co.uk/company/08195986/ARLINGTON-COMMODITIES-LTD/directors-secretaries

 

Look at the Directors Names

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Does anyone know how to find out if a company is VAT registered? I know one LL who battled for a refund from M&W and the withheld the VAT element. It occurs to me that I've never seen a VAT number, have just gone through documents from them and there is no number listed on their letterheads.

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Check on their website as they should display the VAT number I think. I can't see how they can charge VAT on the deposit as this isn't income - her charge may incur VAT if she is registered? Check these out for information:

 

accountingweb.co.uk/anyanswers/it-possible-find-out-if-company-vat-registered

 

hmrc.gov.uk/vat/sectors/consumers/basics.htm

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Relevant parts on the HMRC link above :

 

VAT on bills and receipts

 

Most retail prices on bills and receipts include VAT - it is not shown separately. However, some may also show the VAT element as a separate line.

This doesn't mean you're being charged extra - it just shows how much tax is included in the price.

Non-retail invoices from VAT-registered suppliers - for example from builders, or painters and decorators who are VAT registered - must show a separate amount for VAT.

They must also show the nine-digit VAT Registration Number of the business.

 

How to check if a VAT number is valid

 

You can check whether a UK VAT number is valid by following the link below:

 

Check a UK VAT registration number

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If you suspect a VAT fraud

 

If you suspect that a firm is avoiding paying VAT, or charging VAT when they aren't VAT registered, you can report them to HMRC

by calling the free Customs Hotline. You don't have to give your name or any personal details.

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IIRC the turnover has to be more than £100k/year to be registered or liable for VAT.

Anyway that really is not the issue; Trading standards and Police should be informed of their fraud and business activities.

Also all the properties they deal with must have an EPC to go with them and that is also regulated by Trading Standards.

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I have looked at an invoice that I received from M&W some months ago on which they charged VAT. The invoice does not state their VAT number which it is legally required to do if it is VAT registered. So either they are not registered for VAT but fraudulently adding VAT or they have merely omitted to include the VAT number which is a technical breach and a lot less serious.

 

I supplied them with an EPC on my property but have notified Trading Standards because of a number of issues I have had with M&W not dissimilar to those mentioned by others on this site.

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I understand that at least one of their registered companies is registered for VAT and it seems to still be valid so they should have been charging, and passing the VAT onto HMRC and also providing any relevant VAT refunds.

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If we assume they are VAT registered, and assume the company that is registered was the one that charged for VAT, then all is fine.

 

Can we get the correct name of the company that is registered and the name on the invoice you received GroanUp to see if they match.

 

Further question, if they charged a fee of XXXX = VAT and there was a refund on that fee, would they be legally in the clear if they withheld the VAT element refund?

 

Would they not also need to refund the amount of VAT they charged, because that is a % of the fee, then claim this back on their next VAT submission?

 

As consumers, this is a real bit of money, as a VAT registered business, it's a paper exercise unless the company buys in goods, which they presumably don't in large quantities.

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The invoice which was dated January this year and was issued by M&W Property Consultants Limited. I was mistaken and I have just noticed the following VAT number 161 5137 31 on the invoice.

 

The correspondence from mydeposit refers to M&W Residential Lettings and the unsigned terms and conditions that M&W issued refers only to M&W and not to a company. Another reason I think why those terms and conditions are invalid.

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