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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Oda v. HFC


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Sorry for not being about, I have been down with a very serious case of man-flu.

Well, if they put in the AQ, you will be notified and have to submit a bundle. If they have not its likely the judge will strike it out anyway.

If your claim progresses as mine did, you will have an offer before you need to submit your bundle.

 

I have the same

 

"Damn you internet viruses!!!"

 

So if it's been struck out, can I apply for judgement?

 

Also can I ring the court up and enquire as to if they have submitted the AQ or not?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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Just rung the court and they recieved the AQ on the 19th

 

Swines

 

So am I just waiting for this bundle shizzle or an offer?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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As ever, many thanks to thee

 

I shall keep you informed

 

(And hopefully recover from this damn 'Man-Flu' which kills over 1 Yorkshireman a year)

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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OFFER RECIEVED IN THE POST!!!!!!!

 

However, the letter from their solicitors makes no mention of Default removal and also incorrectly states that I have already recieved £75 from them as a partial payment..which has never happened...ever

 

But the offer of cash (including this mysterious £75) is very reasonable

 

Now before I call them, shall I call them and inform of these mistakes?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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  • 3 weeks later...

Got a letter on Friday (dated the 9th March) stating that the Default has already been removed and I should expect renumeration in 7-14 days

 

However, I'm waiting for delivery of my credit report and the cheque coming through before I close the case

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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  • 1 month later...

Apologies for not updating, but it has now FINALLY been resolved

 

Basically, got the cash (which was only a secondary target really) and was told that the Default had been removed, which I later found was removed only from Equifax and Call Credit, until one phone call later reminding them of the letter from their solicitor I recieved saying it'd be removed

 

Low and behold, one week later they sent me a letter of apology and now it has been FULLY REMOVED

 

So..many thanks to all contributors of this thread, ESPECIALLY HSBC Crusher, couldn't have done it without thee sir

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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