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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Oda v. HFC


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Soooo just to clarify

 

The deadline passed yesterday

 

I've not yet recieved an AQ

 

So I make the 'Request for Judgement' next week then?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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OK, my AQ came through the post today

 

Filling it in aint a problem

 

Do I pay a fee for a claim of roughly £724 and Default removal?

 

And my big question, do I wait until the near deadline to actually submit it?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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you pay £100 if it's over £1500 I think, so £724 should not call for a fee.

wait a bit before you pop in the aq, you are very likely to get a offer around the time you have to send it off.

 

I got my aq at the weekend, so we are neck and neck at the moment! :D

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you pay £100 if it's over £1500 I think, so

 

I got my aq at the weekend, so we are neck and neck at the moment! :D

 

Roffles!

 

Exciting times

 

May the battle commence

 

(The loser has to spend a night with Howard Brown)

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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About that there AQ

 

Now when you say to bang it in last minute, I was a little curious

 

Now the deadline is the 29th Jan. (next Monday)

 

So do I do it this Friday or at the opening of office hours on Monday?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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Don't leave it too late... mine has to be in on the 30th, so I will be posting mine off on Wednesday/Thursday to be sure it gets there on time.

If it got in late you could have your claim struck out.

I am betting a letter hits my doormat on Monday.

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I IZ FICK QUESTION TIME

 

I'm actually handing the AQ in to the court itself, so if they obviously recieve it first hand, do you advise me to still get in it either today or tomorrow?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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Hmm, that offer isn't here as yet

 

Should I not get one, what would the next stage be, court-wise?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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  • 2 weeks later...

BUMP

 

It's been nearly 2 weeks since the AQ deadline

 

Any clue as to the likelihood of what happens next?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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BUMPITY BUMP

 

Nearly three weeks with no correspondance

 

Anybody any clue as to what the deuce is happening?

 

Anyone?

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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Funnily enough...

 

I got a letter through this morning, stating that THEY haven't put their AQ in yet and have until 4pm next Wednesday to do it

 

So......

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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Funnily enough...

 

I got a letter through this morning, stating that THEY haven't put their AQ in yet and have until 4pm next Wednesday to do it

 

So......

How have they got untill next week when the deadline was 2 weeks ago?

See if the court will strike out the defense.

How arrogant can you get?

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How have they got untill next week when the deadline was 2 weeks ago?

See if the court will strike out the defense.

How arrogant can you get?

 

It's me, just using my bosses log-in details

 

How do I go about getting it struck out then?

 

If so, does that mean I can actually claim?

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BUMPO BUMPY

 

It also be the deadline at 16.00 tomorrow

 

I really have no clue what to do next

HALIFAX

Settled in Full

24/10/06
£2228.70

HFC

Settled in Full

May 2007, Default removal and £640 refnded

 

 

 

 

 

 

 

 

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Sorry for not being about, I have been down with a very serious case of man-flu.

Well, if they put in the AQ, you will be notified and have to submit a bundle. If they have not its likely the judge will strike it out anyway.

If your claim progresses as mine did, you will have an offer before you need to submit your bundle.

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