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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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old HSBC OD prev settled by F&F to Westcot - now MKDP Claim Form***Claim Struck Out***


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I would simply defend it on the grounds of payment made pursuant to a Full and final settlement with Wetcloths...

 

Regards

 

Andy

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  • 2 weeks later...

Requirements of promissory estoppel:

 

 

1.A pre-existing contract or legal obligation which is then modified

2.There must be a clear an unambiguous promise

3.Change of position

4.It must be inequitable to allow the promisor to go back on their promise

 

1. A pre-existing contractual or legal obligation which is then modified:

 

Combe v Combe [1951] 2 KB 215

 

2. A clear and unambiguous promise.

 

 

This may be implied through conduct:

 

 

Woodhouse A.C. Israel Cocoa Ltd. v. Nigerian Product Marketing Co. Ltd. [1972] AC 741

 

 

3. Change of position:

 

Alan v El Nasr [1972] 2 WLR 800

 

 

4. It must be inequitable to allow the promisor to go back on their promise:

 

 

D & C Builders v Rees [1966] 2 WLR 28

 

Regards

 

Andy

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Bump your thread as your defence date approaches and I will draft you a defence that contends promissory estoppel.

 

Regards

 

Andy

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Wetclots should have no need to try to withhold the letter but we will see. DSAR could flush it out but can take up to 40 days for a response so any information disclosed will be post defence.

 

Whenever a F&FS is agreed its vital that all written conformation is retained and any letter must be drafted in a way that confirms that.

 

Regards

 

Andy

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  • 2 weeks later...

What is your date to submit xedbot?

 

Regards

 

Andy

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No problem we can have a look at it tomorrow and finalise a draft.

 

Regards

 

Andy

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Any joy with the letter of conformation agreeing to the F&FS xedbot ?

We could do with some help from you.

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Particulars of Claim

 

MKDP LLP

 

Date of issue 11 Apr 2014

 

1.The Claimant claims the sum of 712.04 being monies due from the Defendant(s) to HSBC Bank PLC under a bank account facility regulated by the consumer credit Act 1974 and assigned to the Claimant on 29/01/2013.

 

2.The Defendant(s) account number was xxxxxx/xxxxxxxx. It was a term of the bank account that any debit balance would be repayable in full on demand.

 

3.The Defendant(s) has failed to make payment as required by the statutory default notice served by HSBC Bank PLC.

 

4.The Claimant claims the sum of 712.04 and costs.The Claimant has complied, as far as is necessary, with the Pre-Action Conduct Practice Direction.

 

 

Defence

 

1.Paragraph 1 is denied as the account number claimed has already been settled by way of a Full and Final Settlement payment to Wescot Credit Services DCA, acting on behalf of HSBC's . Agreement was reached on a reduced settlement figure and the account was terminated.

 

2.Paragraph 2/3/4/ are denied for the aforesaid reasons and the claimant is estopped from changing its position by the first party (Wescot)

 

3. Notwithstanding the above it is denied that any monies are due to the Claimant and is put to strict proof to show otherwise.

 

4. Should the above be denied the Claimant is put further to strict proof;

 

(a) show how the Defendant has entered into an agreement with the Claimant; and

(b) show how the Claimant has reached the amount claimed for; and

© show how the Claimant has the legal right, either under statute or equity to issue a claim;

 

5. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

6. On the alternative, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the Consumer Credit Act 1974.

 

7.By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

 

Regards

 

Andy

  • Haha 1

We could do with some help from you.

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  • 7 months later...

Excellent news...well done xedbot

 

Delighted that this has been resolved for you .

 

With regards to your questions they have 7 days to act on the order from the date of that order...but I doubt you will hear anymore.

Unfortunately the default remains until its 6th anniversary and will then disappear...just because the claim was struck out the debt remains.

 

 

Put this behind you now and enjoy the Xmas festivities...I will amend your thread title to reflect the outcome.

 

Well done.

 

Andy

We could do with some help from you.

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