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    • Yeah, I would confirm that anyway, as there is a separate sheet where I have to put in those details and my insurance number and driving licence number. That is on page 2 (page one is their allegations) then page three is a statement that you weren't the driver and space to give details who was driving. Page 4 is an empty sheet for a statement to explain the situation. So I will fill out my details as the driver on page 2, admitting I was driving at the time, and then attach my statement as above as a separate sheet. That should hopefully do it at this stage
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Seems OK, except that you must provide your details (as the driver). Include your name, address, DOB and driving licence number. This is to comply with s172 of the Road Traffic Act. Keep a copy and get a free Certificate of Posting from the Post Office.
    • Dear all, some information/advice required please.   I recently received a Further Steps Notice about a fine from 19/03/2018 which I knew nothing about. It was regarding a vehicle parked on the street without tax ( It was covered up and there because the only key to it had been stolen, I had been away from home  and I was having trouble getting a new key cut and coded to the vehicle )  I had not made a change of address to DVLA which would be why I knew nothing about the fine until receiving the final steps notice dated 29th April 2024 and giving me 10 working days to pay, although the notice did not arrive till May 9th 2024. I emailed the London Collection and Compliance Centre on May 13th 2024 asking for any information and they sent me a copy of the original fine. It is for  £390 back vehicle tax, £85 cost and £600 fine.  I now have received a Notice of Enforcement dated 7th June 2024 demanding payment ( total £1036)  or an arrangement by 6am 15th June ( tomorrow )  My question is is it tool late now to question the £600 fine part of the total amount to be paid ? That amount seems punitive.  Would making a statuary declaration regarding having no knowledge of the original court date apply ? And any other advice gratefully received. I am on Universal Credit and apparently they have already taken £177 via benefit reductions which I wasn’t aware of, but does make it seem strange that they were also unable to contact me.    Many thanks for any assistance 
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Kj01 V Barclays !!


kj01
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Hi Everyone

 

I have just found out about this site and its amazing !!! Will definately be passing on the knowledge !

 

Today I have just put in 2 claims with Barclays and Barclaycard... Ive had a good read and get the feeling they like to fob us all off !!

 

Wish me luck, its ok to say they can debit my account with £10 for the statements isnt it?

 

:oops:

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Hi Everyone

 

I have just found out about this site and its amazing !!! Will definately be passing on the knowledge !

 

Today I have just put in 2 claims with Barclays and Barclaycard... Ive had a good read and get the feeling they like to fob us all off !!

 

Wish me luck, its ok to say they can debit my account with £10 for the statements isnt it?

 

:oops:

 

Yes and good luck:D

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  • 2 weeks later...

Right

 

Im now at the 2nd stage of my claim with Barclays. They have responded quickly however only given me my statements from May 04 - cheeky or what !!

 

Im just about to send my 2nd letter asking them to provide what i actually asked for which is the info when my account was opened in the 1990's

 

Wish me luck and will keep you all updated (if i can finds this thread again as i have no idea how to relocate this) :smile:

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Hi

 

Yes I used that letter but I didnt include the fee at all, just to see if they wouldnt ask for it, and then a few days later they provided me with everything from when i opened the account and didnt mention a fee at all...

 

Im just totalling my fees now and then sending the next letter today!! :smile:

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Hi

 

I have received my bank statements and have gone though all my charges... quite alot of money is due back to me !!! Can I just ask does anyone know if the charge for me writing a cheque that they had to clear counts to claim back off them? It was £20 each time which eventually went up to £30 per cheque?? If anyone has an idea please let me know

 

Thanks

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  • 2 weeks later...

ok well I have an update. I made claims on both Barclays and Barclaycard.

 

Barclaycard have now got back to me and have offered me half , this is based on them only charging me £12 instead of the higher amount of £20. They also suggested that the charges are fair and are always advised on the reverse of each statement!! The cheek !!

 

I have now written a letter back accepting the offer as only partial repayment and that i will continue to claim the remainder and are quite prepared to go to court if necessary !!

 

Im yet to hear from Barclays, it will be 14 days since i sent it on 10/11/06. Does anyone have an idea what my next step would be with Barclays? Shall I leave it a bit longer and then send them a chaser letter? Help would be appreciated if anyone knows?

 

kj01

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ok

 

Now I have a reply from barclaycard saying they are not willing to refund any more monies and that they think the charge of £12 instead of the higher amount is fair etc...

 

What do i do now????? Any ideas anyone, i need to get back to them within 8 weeks or they wil lclose their complaint file.

 

Help very much appreciated here

 

KJ01:oops:

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Hi again, I would ignore them & their 8 weeks to reply & get your claim to the court submitted as soon as possible.

All their trying to do is delay giving you the full amount & hoping you need the partial refund for Christmas.

 

All the best & remember you are in the right.

:!:
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ok

 

Another letter arrived today to state they have noted my comments but are unwilling to refund me anymore. I can phone to discuss this with the person in charge of my case if i want.

 

I think its time to start the proceedings... i bought the 'small claims' pack as advertised on this website so will open tonight and get the ball rolling.

 

If theres anything else anyone thinks i should do please let me know

 

Will keep you all posted, advice and comments appreciated

 

KJ01:p

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ok

 

Finally a response from Barclays. They are offering me £1,000 in settlement with a form to sign and return in agreement. I am claiming for £2,400.

 

Shall I accept this as a partial payment but inform them that i will continue to claim the remainder or shall I decline this??

 

Advice please....

 

KJ01:oops:

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Hi everyone,

 

I recently sent a letter to Barclays accepting their offer as partial payment and that I will continue to claim the remainder. Amount of £1,000 although im claiming over £2,000

 

Has anyone else done this and Barclays have still credited your account even though you advised you will be claiming the remainder? I just wondered if they will still give me the partial offer even though ive said im going to continue to get all my money back.

 

I guess they could get nasty and refuse to give me anything and let me continue with the court proceedings.

 

Anyone had this?

 

KJ01:smile:

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If you read any thread on this forum, you will see that no-one has had the offer figure credited to their account as soon as they say that they were pusuing the remainder through the courts.

 

The offer is, in their words, FULL and FINAL settlement. It's take it or leave it, all or nothing. It's a package deal.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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