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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Running Scared?


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Hi All

 

Have finally bit the bullet and sent our first letter requesting all data etc. Received a goodwill gesture offer of £650 with a list of charges going back to 2001 totalling £1800+. They claim the request for all info is not relevant to our complaint :lol: Not too sure whether to accept this or take it further. Any feedback would be great.

 

Brilliant site. Very helpful. Our thanks to all

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Guest ian cognito

Why would you want accept approximately one third of what they rightly owe you? this is your money remember, they all try this one and hope you'll accept, if they were confident they had done nothing wrong, why would they be making an offer? May i suggest you read the relevant claims for your bank then post your own thread in that forum where you will get plenty of support from people who have already been there.

 

Good luck x

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Hello Classmate, welcome to the family. (Do I detect a hint of Arthur Askey, there?)

 

Your next step is to send the preliminary request letter which can be found in the templates library.

 

Click on this link for letter....

 

 

If you follow, faithfully, the well-tried and tested methods on this site, you WILL win.

On the other hand, ad-lib or do your own thing and the results may not be what you expected.

 

Do it right and you'll get the lot.

 

Good luck with your claim.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

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At the end of the day it is up to to you what you want to do! Only you know how your own finances are!! However, if you look at it, as though the banks (or ifs it easier - job bloggs down the pub) has taken the money off you...would you just expect one third back?

 

No I think not.. i know thought its nice when they wave that big nice cheque at you - when you dont expect it back in the first place.

 

I was rather naughty at time...I kinda knew I was going to go over drawn....but...I acted foolishly and irresponsibly.

 

The banks ....they act unlawfully - that is different!

 

Just follow the threads and enjoy yourself as well as trying to get your money back!!!

 

It can be frustrating at times, but remember there are others in the same boat as you and having a sense of humour will help you along!!!

 

Look for the bank you are claiming against and post your thread in there - thats is the best advice I can give you!!! Read other peoples threads and try to find someone who is at the same stage as you!!! You may find it a great comfort when things hard and frustrating!!

 

If you ever get stuck dont be afraid to ask!! We have all been there (me included - and I still get stuck)!!

 

Good luck!!

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Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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