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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello All,

 

I want to find which insurance agency is the house I am renting insured with? For a furnished house, is it binding on LL to provide this information.

 

Thanks for your reply.

 

Regards

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My agreement reads as

 

 

"Assured Short-hold Tenancy Agreement

as defined in section 20 Housing Act 1998".

 

 

 

Is this any different kind of AST which absolves the landlord from his obligation to protect my deposit with DPS ( or others ). Just wondering if this is a trick of the LL.

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How can I ensure maximum penalty for not getting any GSC at all in last four years, let alone last two years?

 

LL has not provided the EPC and the last bi-annual gas servicing. He said he will not get the gas serviced because I am in the house on rolling basis and only after I sign a full 12 months contract will he get the gas serviced.

 

Will these additional info help press for maximum penalty?

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Annual GSC has nothing to do with bi-annual or any gas servicing of appliances. LL is not obliged to service safe, working appliances. Unsafe gas boilers ie combustion gases, flue adequacy and gas pressure are all covered by GSC.

HSE may be interested if annual GSCs not obtained but penalty for first offence will be minor. IMO.

Whilst 10 yr EPC is required to be avail at start of new T, again LL is not required to make any suggested improvements.

You seem to want to cause LL max grief, yet you have revealed nothing about your Tenancy or are your varied questions academic?

If you are dissatified with LL, suggest simplest & cheapest option would be to vacate as soon as you can.

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Hello Mariner. Thanks for your reply. My house has warm air heater. The air is heated using gas combustion and exhausted through a small window/outlet in the upper rooms . Is this appliance supposed to be serviced bi-annually.

 

My LL has never got GSC for last four years, which means he has kept me in a risky place. He had no right to take risk on me and I am grieved about it.

 

Also can you please tell me if the rent is due on first of each month, then how many grace days do I get to make payment by?

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Hello Raydetinu,

 

Just as DPS, TDS and Mydeposit keep history of deposits protected, are there similar central organisations where GSC records are archived. How can I find if a GSC certificate was issued for the house I live in. I asked the LLand he said that he has lost it and only forgot to give a copy to me.

 

Thanks

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Thanks Mariner for asking that question.

 

Would that make a difference Mariner? Can you please tell me what rules would be applicable in each case?

 

Also are there central organisations where GSC records are archived?

 

Thanks

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Not that I am aware of, however copies should be kept at the property, given to tenant.

if lost or misplaced, copies can be obtained from the checking engineer/company that did the inspection; phone call to them would do.

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With regards to the clause in typical AST contract "The Tenant indemnifies LL against all damages that arise from breach of any term in this contract", till what date after the conclusion of contract is this applicable.

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3 seemingly unrelated questions relating to one Tenancy - LL Ins Co ID, GSC and AST Indemnity clause.

 

What are you trying to achieve or are the Qs purlely acagemic?

 

I can only assume the indemnity clause is valid for as long as tenancy continues as AST T&Cs are carried over to SPT.

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Hello Mariner,

 

Many Thanks for your reply. I am asking all the questions in one thread because as per the boards etiquette, there should be one thread per tenancy.

 

I would like to know weather I can raise a complaint with HSE about lacking GSC certificate after my tenenancy has ended.

 

Thanks for your reply.

 

Regards.

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