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    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
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Rockwell harrassment letters/calls - old £1500 BH loan from 2005


Scarlett136
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Thanks

Recommended Posts

also check your cra file

see below

 

scan up that agreement please

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try www.pdfescape.com TO BLANK STUFF,

*************************************************************

or

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry i dont know how to scan docs. Thanks for your detailed message but im afraid i havent got a clue where to start gggrrr, wish i did, been trying but no luck! :(

 

Ok don't worry about that!!

 

My opinion is that Rockwell have attempted to produce a ''recon'' agreement but have failed dismally:lol:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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BRIGADIER2JCS I sent Rockwell the letter you drafted for me and you asked me to report back with their response..

 

.. This is their response letter received yesterday 4th May 2013:

 

"Thank you for your letter 27 April 2013 concerning above mentioned account (Lloyds Black Horse).

 

I note your comments advising we should provide you with the original agreement should we wish to escalate this matter to litigation.

 

However, I must advise this is not the case and a copy of the original would suffice for this purpose.

 

Further to this, we have not at this stage decided this is the action we wish to take as we would prefer to reach an amicable solution rather than take legal action.

 

Please contact us either by telephone or written correspondence within the next 30 days to clarify these points to allow us to resolve this issue for you.

 

Thank you for having brought this matter to our early attention to enable it to be rectified.

 

We trust we have been able to clarify matters for you, however should you remain dissatisfied please contact the Financial Ombudsman service on 03001239123

or alternatively see below for details of the credit services association, yours sincerely....."

 

Please can you advise me on the next course of action I should take.... many thanks :)

Edited by Scarlett136
incorrect date used
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Typical rockwell response. Thinking regulation and law dont apply to them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Morning Scarlett,

What a bunch of maroons they are.

 

Address and ref: as before:

 

Sir/ Madam,

 

I refer to a letter from Rockwell regarding the alleged debt for £xxx .xxx originally relating to an account with xxxxxxx. I find this reply to my letter dated xx xx xxxx rather strange as I am fully aware that a copy of the original agreement will suffice, but I must remind you that the document supplied to me recently is NOT in compliance with sections 77/78 of CCA 1974 in that it is incomplete and does not contain the required terms and conditions relating to the original agreement, therefore it is rejected and I decline any liability to Rockwell or an company it may claim to represent.

 

This account is now place formally in dispute and will remain so until a compliant agreement is available, also I am fully aware of what a ''reconstituted'' agreement MUST contain should Rockwell attempt to produce one, lastly I hope do not have to remind Rockwell of its required actions now this matter is in dispute formally.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 2 weeks later...

Happy to help Scarlett, please let us know what happens.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 1 month later...

Hi Brigadier2JCS... well heard nothing from Rockwell since my last post on 15th May 2013. Then their letter dated 18/6/13 arrived on Friday 22/6/13. It reads as follows:-

 

Dear xxx

 

We write in response to your letter dated 13th May.

As requested, please find enclosed copy of the original Terms and Conditions for the above account,

together with a further copy of your original agreement.

 

These have been supplied by out clients and we trust they satisfy your query.

 

We shall be grateful therefore, if you will provide us with repayment of the outstanding sum £1,376.36 within the next 30 days.

 

If you are unable to afford full repayment at this time please complete and return the enclosed financial statement within the above mentioned 30-day period.

 

yours sincerely blah blah blah!

 

As they state

it is a photocopy of T&Cs and is most probably something generic that is easy to get hold of...

(Sorry but if I could scan document and post on here I would!!) T

 

he T&Cs outline points 1-7 eg... our loan to you, what you must pay, interest, charges if you break this agreement, if you break this agreement, early settlement, general info...

 

. with a panel to the right hand side of the doc stating points under the heading "use of your information credit ref agencies".

 

To the bottom of this panel there is a blank space!!!!

Not sure if a signature should be here or not..

. or whether that's how the original T&Cs should look?

There is nothing on the reverse side of the T&Cs either.

 

Also the "copy" agreement they've sent again has TESSERA hand-written across the top with couple of hand-written numbers alongside it.

 

Wondered if you could advise me of my next move.

.. or do the documents they've sent out suffice and will I need to pay them.

.. seen lots on this site about Rockwell, a real eye opener!

 

Thanks again for any help or advice you can give,

 

much appreciate.... Scarlett136

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Hi Scarlett,

The agreement form you have received, is just one page is this the front or back do you think.

 

The terms and conditions MUST contain the following data:

1. Your name and address as at the inception of the agreement.

2. As above for the creditor.

3. All the Ts &Cs at inception.

4. All the Ts& Cs at closure

5. All amendments made during the life of the agreement.

6. Any documents mentioned in those Ts & Cs.

 

What you have received I do think complies with the section 77/78 request.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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are missing something here.........

 

you say in post 1 it was 2003

 

the agreement you have is from 2005?

 

if you've made NO payment on this since 2007 the debt is STATUTE BARRED

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi Brigadier2JCS

 

Thanks for your reply..

. finally fathomed out how to scan and attach docs.

Well thought I had, but trying to attach the 2 pages of the T&Cs Rockwell sent me.

.. one looks like its attached ok, but having problems attaching other page!!!

 

They were sent to me as separate sheets.

 

I've blanked out personal details and yes my name and address where top left and its my signature part way down, that's been blanked out.

 

However you will see the start date has been handwritten by them or original creditor 01/12/05 (not sure if this is the norm or should this date be typed in).

 

If you could advise pls that would be great.

 

Hi, dx100UK thanks for your reply too,

the agreement is from 2005 and I did make standing order payments up to 2011 so its not statute barred.

 

However, I did think payments were finished as no other s/o requests were taken from my bank account..

. until I received letters a couple months ago.

 

Any help or advice on my next step would be most appreciated.

 

thank you

Scarlett :)

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that's the T&C page twice

 

can you upload the page with YOUR SIG ON IT [

but blanked out ofcourse!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok so unless someone spots anything I cant see an issue with agreement myself.

 

now you sent off an SAR did you not to black horse?

 

did you get all the statements back?

 

there is a reason BH sold this

[ah hang on...is this on your CRA file? ...did you check?]

 

no way would BH sell a £2k debt

unless there is something WRONG WITH IT.

 

they are quite capable of going to court themselves.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello...

Ok so u think agreement is ok...

 

I seem to recall reading something on here about agreements drawn up pre 2007 and some changes that had been made,

could u explain if these changes would refer to this agreement that started 2005.

 

I never received statements back just a list of payments from rockwell.

 

Just checked CRA file but nothing showing (mind u this was my cred file with noddle so unsure how accurate this would be,

but nothing on there relating to black horse or Rockwell).

 

Like i say i did make s/o payments to rockwell up until 2011

then they stopped taking money from my account for no reason...

And i have the same account.

 

Then out of the blue i was sent letters for payments...

 

Just find it all a bit odd.

 

So would yr advice be to start up payment arrangement cos i cant afford the payment in full?

 

Thanks again

Scarlett :)

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did you send that sar to BH?

 

 

and nowhere I have I said restart or even consider paying!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It was sent to rockwell not bh..

 

.but think by what your saying i'll send to bh see what they send back...

 

not saying u advised me to start paying,

 

just asking whether u think ive got leg to stand on with the agreement looking all in order.

 

Sorry for confusion

Thanks

Scarlett

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the BH SAR will be the key eitherway

 

don't know where we said to SAR a DCA

 

that's worthless waste of £10

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sri scarlett

 

its not clear as I can see that you should of sent it to the OC.

 

our bad

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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