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Egg - No response to DPA-SAR


vicnlou
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Despite 2 follow-up phonecalls to Egg and an e-mail they have not replied to the request although they have acknowledge the letter. 40 days are now long since up and I don't know what to do! I have no idea of what we would have paid them in charges so don't know what about to put in the pre-lim letter.

 

What do I do?!!!!

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At the start of the forums is a section entitled "Libraries", where you will come across the thread of "Bank Template Library" or something like that! Here you will find what you are looking for:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

It is Template Letter 3 at the bottom which is applicable. After the 7 days notice, immediately file an N1 claim with the county court if you still haven't received your SAR. Post back here when that time comes for further help if you need it.

Lloyds: Started

SAR Sent & Received

Preliminary Sent

Stayed- Awaiting further developments with new test cases!

Mint C/Card: Started

SAR Sent & Received

Preliminary Sent

Stayed - Awaiting further developments with new test cases!

ENDEAVOUR PPI: Started

SAR Sent & Received

Gone pear shaped! See HERE

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