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    • Here is my final draft: I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in the claim and further to my set aside application dated 1 November 2022. The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act.   1.        The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date.   2.        I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment.   As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party.   3.        The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’.  The claimants solicitors did not provide me with these documents.   4.        Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018.   5.        I became aware of original Judgement following a routine credit check on or around 14th September 2020.   6.        Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicotors is attached and marked ‘Appendix 3’   7.        I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’.   8.        The claimant relies upon and exhibits a reconstituted version of the alleged agreement.   It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HH Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’.   The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause.   9.        Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not try to mislead the court.   10.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024
    • Only trying to help.  Ain't being nasty.  Some
    • Hi folks, I've just found previous documentation. I thought it had gone missing. I'd forgotten that I did appeal it through POPLA but I can't find the thread on here that, I assume, I posted for help. Appeal letter is dated 27/10/2020 with a rejection. I genuinely had forgotten about this so apologies for misleading you. A lot has happened in the years since the ticket was issued. We closed down a couple of businesses and moved to the opposite end of the country to retire. The documents I have are scanned copies. I no longer have the originals. If there's anything you'd like to see, please let me know and I'll post them, although it probably won't be until tomorrow now, but I'll be looking in on this page tonight. Thank you for the responses so far :)
    • Hello! After emailing them I received this reply:   I have drafted the following, please would you be able to comment as to if you think it is correct/sufficient? "Thank you for your email.   Thanks you for confirming that the vehicle does not have these features as stated in the advertisement.    I am sure you are aware that the Consumer Rights Act 2015 provides the short term right to reject within 30 days. Statutory rights cannot be taken away from a consumer, and any attempt to do so is illegal.   Please can you advise how best to return the vehicle?" Thanks in advance!
    • I find that highly disrespectful Sir/Madam just so you know.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Tomasz vs Co-op ** WON **


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  • 2 weeks later...

Well, issued the first letter, they asked for more time. Waited the two weeks, issued the second letter. Just before the two weeks end (Monday) they write to me asking for six weeks! Six weeks! I gave them a full list of the charges and told them to refund me, what part of that takes six weeks?! So, I file my case on Monday!

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I'm preparing my money claim, but I'm thrown by this bit:

 

"If you have not already sent a full schedule of charges and overdraft interest to your bank

-- then --

stop!

- take no further action until you have remedied this."

 

I've sent my bank a full list of charges, twice, is that sufficient? If not, is there a template for sending them the charges and interest? What should I prefix it with?

 

Thanks,

Tom.

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Hi Tom.

If you have sent the Bank a copy of the schedule of charges (not including the 8% interest) when you sent them the Prelim letter and the LBA, then go ahead.

 

When you file at MCOL, then the 8% kicks in.

 

Send a copy of the schedule to the Bank and to MCOL by mail. You should include the Court Claim number on the top of the schedule to the Court, and in the one to the Bank, the reference number found at the top of their letters to you. You should also include a covering letter in each asking that they place the schedule in the file they have for you and also mention that you have supplied a copy to the other party.

 

The Bank copy should be sent to:

The Litigation and Disputes Team

Level 29

at their Churchill Place address

 

The MCOL copy should be sent for the attention of:

 

The Court Manager,

at the MCOL address in Northampton.

 

Some say that it is not necessary to send by recorded delivery but I did.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Thanks a lot for that. I'll file now (been two weeks since last letter) then when I've got the ref' number I'll send the full list of charges and interest back to the co-op and the court. Co-op's delaying has earned me an extra £75+, going up daily, so please, delay some more co-op, delay away!! :)

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Claim is written out and ready to go on moneyclaim, just need the 120 quid fee :\ Should be able to file tonight though.

 

Welshman: can only find a churchill place address for Barclays, not co-op'? Will send to Balloon street unless I hear otherwise :)

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  • 2 weeks later...

I've received a credit of 850 in my account today, which I'll gladly take as part payment but I'm hanging on for the extra 317.79 I'm owed. Not got any communication indicating this yet. They've also acknowledged the claim, buying themselves an extra 28 days :(

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I've received a credit of 850 in my account today, which I'll gladly take as part payment but I'm hanging on for the extra 317.79 I'm owed. Not got any communication indicating this yet. They've also acknowledged the claim, buying themselves an extra 28 days :(

 

Sorry, no. By acknowledging, they only buy an extra 14 days. It's a total of 33 days from when you filed.

 

Also, if you are pressing on with it, send them this letter amended accordingly. I'd amend it similar to:

 

Dear [named sender or Sirs]

Thank you for your letter dated xx/xx/xx

I thank you for crediting my account with the sum of £XXX. You have acknowledge my claim on MoneyClaim on line and I request, once again, that you return to me all charges imposed on this account, totalling £xxxx. There is a balance outstanding of £XXX

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder, with my County Court claim mentioned above if necessary.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Right, this is getting a little weird! Yesterday they sent me £850, and today they've sent me an extra £66.78. They've also sent me a letter telling me they'll be refunding £845!! Odd. They've challenged one fee, which was refunded, but I'd calculated they'd refunded a different fee and removed that from the list, so that's a minor technicality and a couple of days interest. They've challenged another fee, and I can't see why, they're saying it was only £30 but my statements clearly show a second fee of £25 too. They've also included this strange statement...

 

"The charge of £25 and 10 showing on your statement as fees are not charges and therefore will not be refunded".

 

They've not mentioned dates, and I've not included any of my 'subscription fees' so I can't think what these relate to. Anyway, I've tapped out a letter and a full list of all charges, interest and court fee they owe me.

 

Because there's one slight change should I copy this to the court to reflect this change? Or is this just between me and the bank at the moment?

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