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    • Hi, the vehicle went to Audi Chingford on Thursday 13th May. I did state beforehand that I only wanted a diagnostic. The technician out of courtesy opened the drain letting huge deposits of water escape the seals. Video evidence was provided via AUDI cam. The link for the audi cam has been forwarded to BMW and Motonovo. I spoke to branch manager explained the situation and he stated he would sent me an email outlining the issue. Audi state this is not really an issue and more of a design flaw. However, the seals still have water ingress. I purchased the vehicle with £0 deposit on a 60 months HP plan for £520.00. The vehicle total was £21000. I did not go for any extended warranty. I live almost 70 miles away from the aftersales centre in Peterborough. I have previously uploaded the document I forwarded to BMW however it was in word format. I have had to buy a new tyre almost three days after purchasing vehicle. BMW still have not compensated me for the v62 cost as they said they would. 
    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claim Form DLC/Hillies old-MBNA credit card *** Settled by Tomlin Order***


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sounds good, if you're happy, and better if they will accept a plan (they didn't say whether it had to be a lump sum?)

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Okay, thank you for the comments as always

 

I want a F&F settlement with no admittance of liability, no court order and a payment plan.

 

Is it as simple as negotiating this including a discontinuance; or does it have to go to court?

 

Can it go to court and the court orders a no liability order? (is there even such a thing :) )

 

Is it safer to actually go through the court for this settlement?

 

Too many questions... I know.. but I appreciate all the feedback.

 

A

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Okay, thank you for the comments as always

 

I want a F&F settlement with no admittance of liability, no court order and a payment plan.Tomlin Order or Consent then

 

Is it as simple as negotiating this including a discontinuance; or does it have to go to court? If you go with the above the claim is stayed...you wont get a discontinuance...its already in court

 

Can it go to court and the court orders a no liability order? (is there even such a thing :) ) No such thing

 

Is it safer to actually go through the court for this settlement? The Tomlin Order or Consent is sealed by the court

 

Too many questions... I know.. but I appreciate all the feedback.

 

A

 

Andy

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Thanks Andy

 

One last thing (hopefully)

 

If I get a settlement with a payment plan, through court, is it admittance and therefore I get a ccj or is it classed as something else with no negative record ( as long as payment is made)??

 

A

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No its an agreement to halt litigation...the claim is stayed until (if) you breach the terms of the Tomlin Order then judgment is applied (if thats in the terms of the schedule)

We could do with some help from you.

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All clear Andy thanks.

 

Read up on TO as well so understand where I need to take this.

 

Will be asking for a TO, payment plan and a reduction of their offer settlement sum.

 

I think the Strike Out request has shaken them along with the WS they say they have not recieved.

 

Well thats my theory anyway!!

 

Thanks for your help as always everyone and I will let you know how we progress this.

 

A

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Thanks Andy

 

I am sending them a proposal settlement today and will set out my terms (it will give me an indication of how shaky they think the ground is under their case now- or just how kean they are to get rid of me!!).

 

If they agree (or we negotiate to an agreement) to a TO, I understand a schedule and order is drafted. Would you be able to look over it for me if I draw it up?

 

Appreciated as always

 

A

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You can propose a TO but its the claimant that drafts the schedule (initially) you can agree or disagree and add input though. Dont post any details of the schedule here Alloyz as the terms of the schedule are private and that in its self would be a breach.:wink:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Negotiations ongoing

 

Started with their demand at £14'000 plus, then £5'000 now £4'500 now.

 

I have shown willing increased my offers £2'700, £3'000 and now £3'250 with TO.

 

Hopefully agree shortly and sealed by court.

 

Would there be a cost implication in all this or could I/ should I mention that as part of my negotiations?

 

A

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The defendant may be expected to meet the cost of the TO £40....but you should be requesting that parties stand their costs in the case so far.

We could do with some help from you.

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Quick update and I am aware they are probably tuned in to this thread!

 

Negotiations stuck! They have dug their heals in and are not prepared to negotiate any further.

 

I will await a trial date for the set aside and strike out, which they have stated they will not oppose the set aside but will defend the strike out

 

A

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The hearing on 1st Oct is the set aside hearing, which they have said they will not object to, but will object to the strike out.

 

So I presume there will be a separate hearing for the original claim if it is set aside?

 

It would be great to settle it before, because of some of the stories I've read!!

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