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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I need advice about demotion of my job


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You need to check your contract very very closely and see what it says.

 

However, they still need to adhere to a consultation period. They cant simply say " Hey you. You're being demoted in a week. Either accept it or quit". Especially if they arent doing it to anyone else and the business isnt struggling.

 

Can i ask if you have a Union rep at your workplace you can speak to?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Thats a very concerning clause, however, its not illegal although it could be unlawful as they are denying you representation.

 

Could you also post up the relevant part of your contract if possible?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Really? I didn't think they could stop you. Is that written down?

 

HB

 

It's not illegal HB, but it may be unlawful for the reasons i set out above. I was a union rep for 6 years working with (but felt like for) the biggest meat processing company in europe, and we had tons of issues with them. Silly thing is, because they never listened to concerns, they are now backing out of most of europe and sticking to 2-3 countries, but thats for another discussion.

 

The part that they can technically skip around is that to hold a certain position, they can say that you arent allowed to join a union, but everyone who holds the same rank in the company must be on the same standing, meaning that none of that rank can join. Also, there is no requirement for a company to recognise a union, but they cant stop you joining one outside work and bringing them in to represent your rights, but there is no mandate that says the employer must do the will of the union.

 

You can join one outside as i said, but they can only come to discussions/disciplinaries as a witness and to ensure that your rights are being upheld, and not as a rep who is trying to change the way the company works, such as they do in a certain major union.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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The rules as they currently stand are:

 

Every worker has a right, by law, to choose whether or not to belong to a trade union. Action by the employer aimed at preventing a worker from exercising this right, whether at the recruitment stage, during employment or by termination of employment, is unlawful.

 

If your employer tries to prevent or discourage you from joining a union, for example by threatening that you lose a benefit, or by offering you some benefit in return for not joining, seek advice as early as possible. The union will be well-placed to sort things out, including by achieving compensation for you at an employment tribunal.

 

 

Taken from http://www.worksmart.org.uk/rights/can_my_employer_prevent_me_from_becoming

 

In short, you can join one, your employer cant stop you from doing that. But there is nothing to say that the employer must recognise one within the company.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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They dont give you a copy? They are breaking the law there. Under UK law, you must be given a copy of your contract or at the very least a written copy of your terms and conditions. Normally when you start your employment or soon after. If you move or are promoted to another job in the workplace, they should provide you with an updated one. They cannot refuse to give you a copy.

 

As for unions or reps, call one of the main unions up and speak to them. It really sounds like you are working for a very very shady company who is refusing to let you exercise your legal, statutory rights.

 

Regarding the contract, if they dont give you one, they can change it and amend it at any time and say you agreed to it.

 

I still have the 6 contracts i had when i spent 11 years with my last employer and was employed in various positions and departments through the company.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Contract of Employment

 

As soon as you start work there is a contract of employment between you and your employer. A contract is like a set of promises made between both sides that can be enforced by law. Anything your employer has told you about the job is part of your contract, even if it is not written down. Your employer should not change your contract without your agreement. You also have statutory rights which your contract may improve on but should not reduce. These include: maternity rights, minimum holiday entitlement and breaks from work, the right to trade union membership, and a minimum wage covering most workers.

 

Keep anything in writing you may have about your job, including the job advert, pay slips, and any letters from your employer. These are evidence of what you have agreed with your employer. It is best if you are given a written contract with details about your job. If your employer only tells you these things it may be difficult to prove what was said if there is a disagreement later.

 

Certain terms of employment are implied as being part of your contract even if they are not in writing. So for example, your employer has a duty to safeguard your personal safety at work. ‘Custom and practice’ can also provide evidence of unwritten terms in your contract. For example, if an annual bonus has always been paid it is likely to be an implied term of your contract.

 

Some employers do not give their employees anything in writing, but they are breaking the law. All workers have a right to a ‘written statement of their main terms and conditions of employment’. This is not exactly the same as a contract, because your contract could include additional items, for example rights to compassionate leave or job related expenses, but it should cover the main parts of your contract and is important evidence of the contract between you and your employer. This written statement must be given to an employee within two months of starting work.

 

What should be written down?

You must be given one document which has all the following written down:

 

¨ the name of the employer and worker

 

¨ the date the employment began

 

¨ if your job is not permanent, when it is expected to end; and if it is for a fixed term, how long it will continue

 

¨ whether any employment with a previous employer counts as part of this employment

 

¨ the job title, or brief job description

 

¨ rate of pay, how it is worked out, and how often it will be paid

 

¨ hours of work (including normal working hours)

 

¨ holiday entitlement and holiday pay

 

¨ the place of work

 

¨ the existence of any relevant collective agreements (e.g. a union agreement)

 

You should also be given written particulars of the following, but they can be on separate documents which may not be given to you but which you should be able to see:

 

¨ terms relating to sickness

 

¨ pension arrangements

 

¨ notice periods (your main statement should either include notice, or refer you to the legal minimum notice or a relevant collective agreement which you can see, e.g. a union agreement)

 

¨ disciplinary and grievance procedures.

 

If you are entitled to written particulars your employer must give these or s/he will be breaking the law. New employees should get written particulars within 2 months. Existing employees who do not have written particulars must be given them on request. If your employer tries to sack you for asking for this right you can complain of unfair dismissal, even if you have only just started work for that employer.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Honestly, if you want my opinion on this after being in a major union for years... I would say you need to get professional legal advice about this. Either go and see a employment solicitor, or join a trade union ( its around a fiver a week, less if its part time workers), and speak to their solicitors for as long as you want, whenever you want, for free.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Well, i posted the law for you as it stands. As i said in my last post, i would seriously advise you get legal advice about this, as the employer looks to be evading his statutory responsibilities which is a very serious offence.

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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