New Starter Vs Abbey

[stormstorr]

After studying this site for advice and support I've finally made the plunge and started firing letters off to Abbey.

Had the usual fob off letter, one years worth of statements and just sent off reminder that the 40 days they have to provide my statements under the data protection act is nearly up.

A couple of questions:

If I try and claim back a full 6 years worth of charges it will probably go over £5000. Does this change anything? Can I still use the small claims court procedure? Will it cost me anymore to register a claim?

 

Thanks in advance

[Michael Browne]

Over £5k is fast track, graeter costs risk ,but there is standard disclosure.

Top of the page - search- advanced search- key word 'track'- titles only gives several relavant threads about fast track. Court fee is £250

 

or you split the claim. strat from 6 years ago add up until they reach £5000ish and claim for those. When that claim is settled make a 2nd claim for the rest.

[stormstorr]

Appreciated!

[stormstorr]

O.K.

So despite sending Abbey a reminder that their 40 days were nearly up - nothing - still missing 5 years worth of statements.

Whats the next move?

[Michael Browne]

Non-compliance letters here:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

but only if you intend to actually carry out the threat

[stormstorr]

Abbey are playing with delaying tactics. Issued a claim through Money on Line and the statements turned up the day after it was issued. Presuably because they still failed to comply with the 40 day rule I can still persue this claim?

Sent off a preliminary request for refund of charges and recieved a standard 'we'll look into it and get back to you within a month' letter.

Just sent off a 14 day warning that unless they reply in a more positive note I will commence legal procedings.

Has anybody sucessfully claimed more than £5,000 in one go? Or should I go for 2 seperate claims of just less than £5,000?

Thanks

[zatkins]

Hi New starter,

I am about to send off my letter before action to Abbey, and am interested to know if you have an individual's name to address it to, and which address you have been using?