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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Regal Credit Soulutions


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Was this already statute barred when the CCJ was awarded?? Check trustonline and credit reference files.

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OK statute barred = 6 years no payment or unequivical written acknowledgment of the debt, is this the case?

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Correct,

Are Regal still pressing?

 

If so send this SB letter.

 

Ref: as on their letters.

 

The Compliance Manager

Regal

 

Dear Sir or Madam,

 

I refer to your communications regarding the debt for£xxxx which you allege is owed by me, please not I do not acknowledge any debt to Regal ... or any company you may claim to represent.

 

I have now researched my credit history and have taken advice on this matter and have concluded that any such alleged debt is Statute Barred and therefore I will not now or in the future make any payment or offer of payment in regard to the alleged debt.

 

I require you to cease processing or storing any data relating to me.

 

I am fully aware of the OFT Guidance on Debt Collection 2003/2011 and the sections regarding the pursuit of Statute Barred DEbt.

 

Send RD.

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Meaning that they would have to go back to court to get permission?

 

Indeed so, the courts rarely grant this because of the time span.

  • Confused 1

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  • 4 weeks later...

perhaps you should check trustonline just in case they have obtained a judgement by default at another address!

Has there ever been a CCJ on this,I see you mention ''another'' warrant ?

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Well my letter is still showing up as being in the system.

 

Not sure if anyone knows but I sent it to the PO Box address i was just wondering does recorded delivery work for PO Box Addresses?

Should be okbut will be part of a bulk deliver, best to use theHO address not PO.

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  • 3 weeks later...
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